Branch Operations Leader

SPATCO; Benton (AR); Sur place; USD 65 000 - 90 000; Plein temps

Résumé du poste

SPATCO is seeking a Branch Manager to direct daily operations at the Benton, Arkansas location, guiding multiple branch teams to deliver quality customer service and achieve branch goals. The ideal candidate has five or more years of branch management experience, exceptional leadership, and strong written and verbal communication, plus proficiency with Microsoft Office.

You will collaborate with managers, oversee standards, and drive staff development through targeted training, while maintaining

Qualifications

• Associates degree and equivalent industry experience required.
• Five years or more of branch management experience.

Responsabilités

• Lead branch managers to achieve performance and service goals.
• Set and monitor standards based on financial and regulatory targets.
• Conduct regular staff meetings and provide guidance to meet objectives.
• Identify training needs and coordinate with HR to address them.
• Maintain and develop positive relationships with customers and vendors; exemplify service excellence.

Connaissances

Leadership

Customer service

Verbal & Written

Organizational

Prioritization

Microsoft Office

Formation

Associate degree

Bachelor’s degree preferred

Masters degree preferred

Outils

Microsoft Office Suite

Description du poste

SPATCO is seeking a Branch Manager to direct daily operations at the Benton, Arkansas location, guiding multiple branch teams to deliver quality customer service and achieve branch goals. The ideal candidate has five or more years of branch management experience, exceptional leadership, and strong written and verbal communication, plus proficiency with Microsoft Office.

You will collaborate with managers, oversee standards, and drive staff development through targeted training, while maintaining