Branch Operations Lead - Financial Services Excellence

Raymond James Financial, Inc.; Chattanooga (TN); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Raymond James Financial, Inc. Chattanooga branch seeks a Branch Operations Manager to oversee daily operations, ensure compliance, and support branch leadership.

You will supervise operations staff, coordinate with home office, manage expenses, and drive efficiency while maintaining strong client service and regulatory standards. A bachelor's degree and securities licenses are required, with leadership experience in financial services preferred.

Qualifications

• Bachelor’s degree required.
• 3+ years in financial services operations management.
• Familiarity with FINRA licensing and registrations.

Responsibilities

• Performs back-up for all operational functions as required by workloads and absences.
• Coordinates branch-home office workflow with home office personnel.
• Completes self-audit of branch procedures.
• Supervises branch operations associates and conducts performance reviews.
• Manages branch expenses, staff levels, and cross-training.
• Ensures licensing, registrations, and training for branch personnel.

Skills

Regulatory compliance

Operational leadership

Financial services

Staff supervision

Customer focus

Education

Bachelor's degree

Tools

SIE license

FINRA Series 7/9/10

Series 63/65/66

FINRA licensing knowledge

Job description

Raymond James Financial, Inc. Chattanooga branch seeks a Branch Operations Manager to oversee daily operations, ensure compliance, and support branch leadership.

You will supervise operations staff, coordinate with home office, manage expenses, and drive efficiency while maintaining strong client service and regulatory standards. A bachelor's degree and securities licenses are required, with leadership experience in financial services preferred.