Branch Operations Lead — Field Service & Growth

Kanawha Scales & Systems, LLC.; Bailey (NC); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Health Insurance

401(k) Retirement Plan

Paid Time Off (PTO)

Job summary

Kanawha Scales & Systems, LLC. seeks a Branch Operations Manager for a key role in leading field service and operational activities. Candidates should have a strong background in operations management and experience managing technicians.

This position involves overseeing service delivery, technician performance, and operational efficiency while fostering a high-performance team culture. A competitive salary between $85,000-$95,000 plus bonuses is offered, alongside comprehensive benefits including health insurance and professional development opportunities.

Qualifications

• Experience in operations management, service management, or industrial operations.
• Strong leadership, organizational, and problem-solving skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead day-to-day operations of the assigned service branch.
• Monitor branch performance to ensure service revenue and operational efficiency.
• Ensure timely and high-quality service delivery to customers.

Skills

Operations management

Leadership skills

Problem-solving skills

Communication skills

Tools

Microsoft Office

ERP/CRM systems

Job description

Kanawha Scales & Systems, LLC. seeks a Branch Operations Manager for a key role in leading field service and operational activities. Candidates should have a strong background in operations management and experience managing technicians.

This position involves overseeing service delivery, technician performance, and operational efficiency while fostering a high-performance team culture. A competitive salary between $85,000-$95,000 plus bonuses is offered, alongside comprehensive benefits including health insurance and professional development opportunities.