Branch Operations Coordinator

Netplanner Systems, Inc; Tampa (FL); On-site; USD 28,000 - 41,000; Full time

Job summary

Netplanner Systems, Inc is seeking a Branch Operations Coordinator in Tampa, FL. The role demands independent work on branch tasks, scheduling, and administrative support to ensure smooth operations across the team.

Daily duties include updating CRM, tracking labor and materials, coordinating trainings, and assisting with onboarding and IT support as needed. The position offers an hourly rate of $20.00 to $30.00, with a focus on accurate record-keeping, proactive communication with customers,

Qualifications

• Intermediate Microsoft Word and Excel skills are required.
• Experience in administrative support and scheduling.
• Strong attention to detail and organization.

Responsibilities

• Work independently on various tasks assigned by supervisor/manager.
• Perform basic administrative tasks for branch staff as needed.
• Send out and track daily tech tips and update schedules.
• Log labor tracking and update CRM weekly or as needed.
• Schedule and log staff trainings and ensure certificates are on file.
• Follow up with customers on material orders, scheduling and job status.
• Assist with material purchases and office supply management.
• Greet and direct office visitors and support IT help desk communications.

Skills

Microsoft Word

Microsoft Excel

Administrative support

Scheduling

Customer communications

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Branch Operations Coordinator

Tampa, FL, US

2 days ago Requisition ID: 1615

Salary Range: $20.00 To $30.00 Hourly

Essential Duties and Responsibilities

• Work independently on various tasks assigned by supervisor/manager
• Performs basic administrative tasks for all branch staff (as needed)
• Send out and track daily tech tips
• Update and furnish tech schedule
• Print and log (via labor tracking) new job orders
• Update labor tracking daily
• Update CRM weekly or as needed
• Send internal/external company related emails as needed
• Schedule and log staff trainings and places certificates on the system
• Follow up with customers on material orders, tech scheduling, job status
• Assist with material ordering and status updates
• Assist with additional material purchases via company credit card
• Drop off materials to job sites as needed
• Assist techs with Airbnb/hotel rentals (including Norcross orientation attendee's)
• Conduct on site orientations as needed
• Assists with onboard and background checks (i.e., GAC, FLECT, Sav Arena, etc.)
• Assist with closeout documentation
• Assist techs with IT issues (sending emails to help desk)
• Retrieve and place test results in customer folders
• Create and complete job status reportsInventory and track company property issues to techs (i.e., laptops, testers, labelers, ladders, etc.)
• Creates and maintains customer tracking spreadsheets that lists current projects
• Assist with company fleet maintenance and tag renewals
• Order, track and call off lifts
• Assisting with billing and closing out jobs on the system
• Permit coordination with PC team
• Help pull permits
• Coordinating with PM and calling in inspections
• Ordering office supplies
• Greet and direct office visitors
• Work on job sites as needed
• Assist with anything that helps streamline the continuity of the overall business or projects

Competencies and Qualifications

• Intermediate Microsoft Word and Excel skills are required
• Works well under pressure
• Decisive and proactive approach to problem solving
• Team player
• Must be very detail oriented and organized
• Strong work ethic

Join a team that invests in you! ESOP ownership, 401(k) match, medical & dental coverage, paid time off, holiday pay, and more. We're an Equal Opportunity Employer and federal contractor committed to fair, merit-based hiring.