Branch Operations & Compliance Specialist

Lincoln Savings Bank; Cedar Falls (IA); On-site; USD 42,000 - 60,000; Full time

Job summary

Lincoln Savings Bank is seeking a Branch Coordinator in Cedar Falls, IA. The role focuses on delivering high service standards and operational excellence, assisting customers and staff, and supporting onboarding and regulatory tasks.

The position requires a 1+ year background in retail banking or operations, proficiency with Microsoft Office, and strong communication skills. It is a full‑time, on‑site role with potential travel as needed.

Qualifications

• 1+ years of Retail banking or operations experience required.
• Proficient in Microsoft Office (Word, Outlook, Excel, etc.).
• Excellent verbal, written and interpersonal communication skills.

Responsibilities

• Run cash drawer, open accounts, and assist onboarding of new employees.
• Resolve day-to-day issues for branch staff and elevate as needed.
• Support Retail Operations in regulatory/compliance tasks and risk controls.
• Respond to customer inquiries and refer clients to appropriate bank services.
• Balance teller drawer, vault, and ATM, and process daily reports.

Skills

Retail banking

Customer service

Attention to detail

Communication

Team player

Time management

Sales referrals

Problem solving

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

Lincoln Savings Bank is seeking a Branch Coordinator in Cedar Falls, IA. The role focuses on delivering high service standards and operational excellence, assisting customers and staff, and supporting onboarding and regulatory tasks.

The position requires a 1+ year background in retail banking or operations, proficiency with Microsoft Office, and strong communication skills. It is a full‑time, on‑site role with potential travel as needed.