Branch Operations & Client Services Lead

Security National Bank; Omaha (NE); On-site; USD 22,000 - 33,000; Full time

Job summary

Security National Bank in Omaha is seeking a detail‑oriented Branch Operations role to ensure accurate cash handling, balanced daily totals, and compliance with security policies. You will guide the team, assist customers, and promote a professional service culture across the branch.

The position emphasizes leadership, collaboration, and adherence to branch procedures while delivering excellent customer experiences and supporting ongoing training in bank products and services.

Qualifications

• Minimum of a High School diploma or equivalent.
• Minimum of 2 years teller or banker experience.
• Strong customer service and cash-handling skills.
• Basic computer skills including Excel/Outlook.

Responsibilities

• Ensure accuracy of branch operations and cash handling in daily tasks.
• Support branch audit readiness and security procedures.
• Assist customers with inquiries and transactions professionally.
• Lead by example to promote teamwork and service quality.
• Knowledgeable in digital banking and product offerings.

Skills

Customer service

Cash handling

Fraud awareness

Communication

Computer skills

Education

High School diploma or equivalent

Tools

Bank software

Microsoft Excel

Microsoft Outlook

Job description

Security National Bank in Omaha is seeking a detail‑oriented Branch Operations role to ensure accurate cash handling, balanced daily totals, and compliance with security policies. You will guide the team, assist customers, and promote a professional service culture across the branch.

The position emphasizes leadership, collaboration, and adherence to branch procedures while delivering excellent customer experiences and supporting ongoing training in bank products and services.