Branch Office Manager

Honor Health Network; Dover (NJ); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

401(k) with matching contribution

Dental insurance

Employee assistance program

Flexible schedule

Health insurance

Paid time off

Professional development assistance

Vision insurance

Job summary

Honor Health Network in Dover, NJ is seeking an Office Manager/Scheduling Coordinator to ensure smooth operations and exceptional client care. This role coordinates caregiver placements, maintains monthly schedules, posts openings, and supports HR functions while upholding confidentiality and regulatory compliance.

The ideal candidate is highly organized, fluent in Spanish, with strong customer service skills, solid computer skills, and the ability to thrive in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• 1 year of customer service experience required.
• Spanish language required.
• Scheduling experience preferred.

Responsibilities

• Coordinate caregiver schedules to meet client needs.
• Maintain and update monthly schedules for all services.
• Post and fill open shifts promptly and efficiently.
• Communicate scheduling and assignments with staff.
• Maintain confidentiality and privacy in all scheduling activities.
• Support HR functions including Benefits, Credentialing, Compliance, and Orientation.

Skills

Spanish (Conversational)

Scheduling experience

Customer service

Computer skills

Organizational skills

Deadline management

Education

High school or equivalent

Tools

Microsoft Office

Job description

Join Our Team! Office Manager/Scheduling Coordinator Needed for a Rewarding Role!

Are you looking for a fulfilling career where you can make a meaningful impact? Exciting Homecare Agency in Dover is seeking a dedicated and compassionate Scheduling Coordinator to ensure smooth operations and exceptional care delivery.

About Us:

At this exciting Homecare Agency, we are committed to providing compassionate and high-quality care to our clients. We strive to create a supportive environment that caters to their physical, spiritual, and emotional needs.

Why Join Us:

We offer a supportive work environment where your contributions are valued. We provide competitive benefits and the opportunity to grow professionally in the healthcare industry.

Benefits:

• 401(k) with matching contribution.
• Employee assistance program.
• Paid legal holidays.
• Opportunities for professional development.

Position Overview:

As an Office Manager/Scheduling Coordinator, you will play a crucial role in coordinating caregiver schedules, maintaining attendance records, and optimizing operational efficiency. This position requires a motivated individual who is highly organized, intuitive, and capable of working both independently and collaboratively.

Responsibilities:

• Coordinate caregiver placements to meet client needs effectively.
• Maintain and update monthly schedules for all services.
• Post and fill open shifts promptly and efficiently.
• Communicate regularly with staff regarding scheduling, availability, and assignments.
• Manage phone calls professionally and empathetically, ensuring excellent customer service.
• Document all scheduling activities accurately in our system.
• Assist in screening and selecting caregivers.
• Develop and implement strategies to enhance staff retention.
• Assist with compliance requirements for caregivers.
• Support HR functions, including Benefits, Credentialing, Compliance, and Orientation.
• Ensure adherence to federal and state employment regulations, including I-9 and Wage Theft Protection Act.
• Aid in the annual benefits open enrollment process.
• Maintain confidentiality and privacy with respect and dignity.
• Provide support to the team as needed.

Skills and Qualifications:

• Fluent in conversational Spanish.
• Previous experience in scheduling preferred.
• Strong customer service skills, particularly over the phone.
• Proficient in computer applications.
• Exceptional organizational abilities and attention to detail.
• Ability to thrive in a fast-paced environment and manage deadlines effectively.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)
• Computer skills: 1 year (Required)

Language:

• Spanish (Required)

Work Location:

In person