Branch Office Leader — Ownership & Growth Champion

Groundworks; Phoenix (AZ); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Cell phone

Vehicle

Fuel card

Tuition Reimbursement

Paid holidays

2 weeks PTO

Job summary

Groundworks in Phoenix is seeking an Office Manager to lead daily branch operations, ensuring compliance and supporting business development and customer service.

You will oversee administrative staff, coordinate with Accounting and HR for onboarding, payroll, and timekeeping, and drive performance metrics across the office.

This full-time onsite role includes competitive base pay plus a position-specific bonus program and opportunities for growth within Groundworks.

Qualifications

• Technical degree preferred but not required.
• 2-4 years of work experience in management with direct customer service.
• Construction or home services experience is a plus.

Responsibilities

• Serves as customer advocate and ensures each branch department is engaged with customers.
• Supports the operation with job costing, scheduling and permitting.
• Communicates with Accounting and HR to manage onboarding, pay, and timekeeping.
• Manages office administrative staff.
• Reports, tracks, and monitors progress to Operational Leaders.
• Maintains customer service through resolution.
• Regular and reliable attendance is required.

Skills

Customer service

People management

Office administration

Education

Technical degree preferred

2-4 years management with direct customer service

Job description

Groundworks in Phoenix is seeking an Office Manager to lead daily branch operations, ensuring compliance and supporting business development and customer service.

You will oversee administrative staff, coordinate with Accounting and HR for onboarding, payroll, and timekeeping, and drive performance metrics across the office.

This full-time onsite role includes competitive base pay plus a position-specific bonus program and opportunities for growth within Groundworks.