Branch Office Leader (Employee-Owned)

Groundworks, LLC; Milwaukee (WI); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Branch Manager Training

Company cell phone & vehicle

Tuition reimbursement

PTO 2 weeks + 6 holidays

Employee ownership program

Job summary

Groundworks, LLC in Milwaukee is seeking an Office Manager to lead daily branch operations, ensuring top-tier customer service and compliance with local, state, and company standards.

You will partner with Accounting and HR to manage onboarding, payroll, scheduling, and timekeeping while guiding administrative staff and reporting progress to Operational Leaders. This role offers growth through ownership and training programs.

Qualifications

• 2-4 years of management with direct customer service experience.
• Construction or home services experience is a plus.
• Technical degree preferred but not required.

Responsibilities

• Lead administrative functions across the Milwaukee branch in compliance with standards.
• Act as customer advocate and ensure branch departments stay connected with customers.
• Coordinate job costing, scheduling, and permitting under supervision of operational leaders.
• Collaborate with Accounting and HR to manage onboarding, pay, and timekeeping.
• Supervise office administrative staff and monitor branch performance and improvements.

Skills

People management

Customer service

Operations coordination

Education

Technical degree preferred

Job description

Groundworks, LLC in Milwaukee is seeking an Office Manager to lead daily branch operations, ensuring top-tier customer service and compliance with local, state, and company standards.

You will partner with Accounting and HR to manage onboarding, payroll, scheduling, and timekeeping while guiding administrative staff and reporting progress to Operational Leaders. This role offers growth through ownership and training programs.