Branch Office Administrator

Edward Jones; Lexington (NE); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading financial services company is seeking a Branch Office Administrator in Lexington, NE. This role involves providing exceptional client service, supporting financial advisors, and contributing to a positive client experience. The position offers comprehensive training and opportunities for professional growth in a supportive environment.

Benefits

Comprehensive 6-month training

Wide support network

Recognition programs and benefits

Responsibilities

• Deliver personalized service to ensure clients feel understood and informed.
• Assist in the annual business planning process.
• Listen actively for client needs and suggest additional services.
• Plan and execute marketing events.

Skills

Analytical Thinking

Attention to Detail

Adaptability

Strong communication skills

Digital skills

Client service experience

Account management

Administrative skills

Technology literacy

Job description

Join to apply for the Branch Office Administrator role at Edward Jones

Base pay range

$21.00/hr - $22.00/hr

Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team.

At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Client Support Team Professional role, you are a critical member of that team along with the financial advisor. You are the first voice a client hears when they call on the phone - the first face they see when they walk in the door. You have many responsibilities, but the most important is getting to know your clients so well that you not only help them identify their problems - you see them coming a mile away. You and your financial advisor are essential in working together to help your clients achieve their most cherished financial goals.

Job Overview

Position Schedule: Full-Time

Branch Address: 709 North Washington Street, Lexington, NE

This job posting is anticipated to remain open for 30 days, from 19-May-2025. The posting may close early due to the volume of applicants.

Role Summary

As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment.

Support and Benefits

• Comprehensive 6-month training including an experienced peer to help mentor you
• A wide support network that extends from your branch office to your region to the home office
• Independently work with backing from thousands of colleagues

Responsibilities

• Deliver personalized service to ensure clients feel understood and informed
• Assist in the annual business planning process
• Listen actively for client needs and suggest additional services
• Plan and execute marketing events

Culture and Benefits

• Culture of continuous improvement and professional development
• Inclusive environment valuing diverse viewpoints
• Recognition programs and benefits including health, retirement, paid holidays, and vacation

Compensation

• Competitive pay based on a human-centered approach
• Pay range: Minimum $21.38, Maximum $22.71, with potential merit increases

Skills and Requirements

• Analytical Thinking, Attention to Detail, Adaptability
• Strong communication and digital skills
• Client service experience, account management, administrative skills, technology literacy

About Edward Jones

A Fortune 500 company focused on positive impact, serving over 9 million clients with a network of 20,000 financial advisors across the U.S. and Canada. We value diversity, inclusion, and community contribution.