Branch Office Administrator

Edward Jones; Ottawa (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading financial services firm is seeking a Branch Office Administrator in Ottawa, Illinois. This role is crucial for providing exceptional client support and facilitating communication. You will assist in business planning and ensure a positive client experience, all while benefiting from comprehensive training and a supportive team environment.

Benefits

Comprehensive 6-month training

Health, dental, vision benefits

Retirement plans

Paid holidays and vacation

Sick leave

Competitive compensation with bonuses

Qualifications

• Strong communication and interpersonal skills required.
• Attention to detail and analytical thinking emphasized.

Responsibilities

• Deliver exceptional personalized client service via calls, emails, and in-person.
• Assist in business planning and developing strategies.
• Identify client needs through active listening.

Skills

Communication

Interpersonal Skills

Attention to Detail

Analytical Thinking

Adaptability

Teamwork

Digital Tools Proficiency

Job description

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This range is provided by Edward Jones. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$22.00/hr - $23.00/hr

Role Overview

As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll support client accounts, facilitate communication, and ensure a positive client experience. This role offers opportunities for growth in a dynamic environment.

What We Offer

• Comprehensive 6-month training with mentoring from experienced peers.
• A broad support network from your branch to regional and home office levels.
• Independence in your work with a team backing you every step of the way.

Key Responsibilities

• Deliver exceptional personalized client service via calls, emails, and in-person interactions.
• Assist in business planning and developing strategies.
• Identify client needs through active listening and provide appropriate solutions.
• Participate in marketing activities and events.

Benefits

• Competitive compensation with potential bonuses and profit sharing.
• Comprehensive benefits including health, dental, vision, retirement plans, paid holidays, vacation, sick leave, and more.
• A culture of continuous improvement, inclusion, and recognition.

Skills & Requirements

• Strong communication and interpersonal skills.
• Attention to detail and analytical thinking.
• Adaptability and teamwork.
• Proficiency with digital tools and willingness to learn new technologies.

Minimum Salary Range

Minimum: $22.50

Maximum Salary Range

Maximum: $23.91

About You

You should be committed to delivering excellent service, eager to learn about financial services, and capable of working independently while supporting a team.