Branch Office Administrator

Edward Jones; Batesville (IN); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading financial services firm as a Branch Office Administrator in Batesville. This full-time role involves providing exceptional client support, facilitating communication, and ensuring a positive client experience. You'll receive comprehensive training and have opportunities for professional development and bonuses.

Benefits

Comprehensive training

Inclusive environment

Recognition programs

Health, dental, vision benefits

Retirement plans

Paid holidays

Vacation and sick leave

Qualifications

• Must deliver exceptional personalized service.
• Participate in annual business planning.
• Actively listen for client needs.

Responsibilities

• Provide seamless support to clients.
• Facilitate communication and ensure positive client experience.
• Plan and execute marketing activities.

Skills

Client service excellence

Account management skills

Administrative and operational support abilities

Proficiency with technology

Job description

Join to apply for the Branch Office Administrator role at Edward Jones

Base pay range

$21.00/hr - $22.00/hr

Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team. At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Client Support Team Professional role, you are a critical member of that team along with the financial advisor. You are the first voice a client hears when they call on the phone - the first face they see when they walk in the door. You have many responsibilities, but the most important is getting to know your clients so well that you not only help them identify their problems - you see them coming a mile away. You and your financial advisor are essential in working together to help your clients achieve their most cherished financial goals.

Job Overview

Position Schedule: Full-Time

Branch Address: 976 State Road 46e Suite F, Batesville, IN

This job posting is anticipated to remain open for 30 days, from 05-May-2025. The posting may close early due to the volume of applicants.

Role Summary

As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment.

Support and Benefits

• Comprehensive 6-month training including an experienced peer to help mentor you
• A wide support network that extends from your branch office to your region to the home office
• Independently work with a team of thousands backing you every step of the way

What you’ll do

• Deliver exceptional personalized service to ensure clients feel understood and informed
• Participate in the annual business planning process to develop strategies for the upcoming year
• Actively listen for client needs and provide appropriate solutions
• Plan and execute marketing activities such as events

Additional Benefits

• A culture of continuous improvement and professional development
• An inclusive environment valuing diverse viewpoints
• Recognition programs, bonuses, profit sharing, and comprehensive benefits including health, dental, vision, retirement plans, paid holidays, vacation, sick leave, and more

Compensation

• Minimum: $21.38
• Maximum: $22.71
• Opportunity for merit-based increases and bonuses based on performance

Skills and Requirements

• Client service excellence
• Account management skills
• Administrative and operational support abilities
• Proficiency with technology and willingness to learn new tools

About Us

Join a Fortune 500 company where your contributions are valued. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we focus on our clients and community impact. We promote an inclusive, innovative, and supportive workplace where everyone can thrive.