Branch Office Administrator

Edward Jones; Greenfield (MA); On-site; Full time

Job summary

Edward Jones is seeking a Branch Office Administrator to provide essential support to clients and ensure a positive experience. This role involves personalized client service, business planning, and collaboration within a supportive team environment, offering opportunities for career growth.

Benefits

Comprehensive 6-month training with mentorship

A broad support network from branch to national levels

Independence with team backing

Competitive compensation aligned with a human-centered approach

Bonuses and profit-sharing opportunities

Extensive health, retirement, and wellness benefits

Qualifications

• Strong client service skills and relationship-building ability.
• Administrative and operational support experience.
• Technological proficiency with relevant software.

Responsibilities

• Deliver personalized client service via calls, email, and in-person interactions.
• Assist in business planning and strategy development.
• Identify client needs through active listening.
• Support marketing activities and event planning.

Skills

Analytical thinking

Attention to detail

Adaptability

Communication skills

Team collaboration

Job description

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Base pay range

$26.00/hr - $27.00/hr

Role Overview

As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. Your responsibilities include supporting client accounts, facilitating communication, and ensuring a positive client experience. This role offers great opportunities for career growth in a dynamic environment.

What We Offer

• Comprehensive 6-month training with mentorship
• A broad support network from your branch to regional and national levels
• Independence with team backing

Key Responsibilities

• Deliver personalized client service via calls, email, and in-person interactions
• Assist in business planning and strategy development
• Identify client needs through active listening
• Support marketing activities and event planning

Benefits

• Competitive compensation aligned with a human-centered approach
• Bonuses and profit-sharing opportunities
• Extensive health, retirement, and wellness benefits

Minimum Requirements

• Strong client service skills and relationship-building ability
• Administrative and operational support experience
• Technological proficiency with relevant software

Skills for Success

• Analytical thinking
• Attention to detail
• Adaptability
• Communication skills
• Team collaboration

Join Edward Jones, a Fortune 500 company committed to positive impact, inclusion, and professional development. We value diverse viewpoints and support our associates' growth and well-being.