Office Manager

Peak Dental Services; Town of Texas (WI); On-site; Full time

Job summary

A leading dental practice is seeking a dedicated Dental Office Manager to enhance patient and staff experiences. In this role, you will oversee the smooth operation of the office, manage patient relations, and ensure compliance with all dental regulations. Join a thriving team that values collaboration and offers ample growth opportunities.

Benefits

Competitive hourly pay

Generous bonus plan

Comprehensive benefits package

PTO and holiday pay

Matching 401K

Opportunities for growth and career advancement

Qualifications

• 2+ years of dental front office leadership experience preferred.
• Strong knowledge of insurance claims and scheduling.
• Ability to manage budgets and analyze financial reports.

Responsibilities

• Oversee daily operations and manage patient relations.
• Ensure compliance with dental regulations and office policies.
• Handle tasks like insurance claims and scheduling.

Skills

Leadership

Communication

Organization

Patient Relations

Technical Skills

Education

College degree in business or related field

Tools

Dental office management software

Excel

Word

Job description

Company

Overview

Dental Office Manager

Jarrell, TXDental Office Manager

Description

Join Our Growing Team as a Dental Office Manager!

Are you a dynamic, results-driven leader with a passion for helping others and creating a positive environment? We’re seeking aDental Office Managerwho thrives in a collaborative, patient-centric team setting and has a proven ability to exceed expectations. If you’re a skilled communicator with a strong desire to elevate patient and staff experiences, we want you to be a part of our team!

As our Dental Office Manager, you’ll play a key role in ensuring the smooth operation of our office, overseeing daily activities, managing patient and employee relations, driving marketing efforts, and supporting our Regional Manager in achieving exceptional results. This is a fantastic opportunity to grow with a thriving, dentist-led, and team-oriented family practice.

Why You’ll Love Working With Us:

• A Culture of Collaboration: We are a team-centric practice where feedback is valued, and everyone’s contribution matters.
• Patient and Team First: Our core value is to prioritize the experience of both our patients and our staff. You’ll be at the heart of ensuring our practice remains a place where people are treated with care and respect.
• Growth Opportunities: We’re committed to your professional development. Whether you’re looking to grow your skills or take on new challenges, we offer robust opportunities to advance within our practice.
• Competitive Compensation: We offer a competitive hourly wage, a comprehensive benefits package, and a bonus plan to reward your hard work and dedication.

Your Role:

As theDental Office Manager, you will be a key player in our success. Your primary responsibilities will include overseeing the daily operations of the office, managing patient relations, and supporting staff to create a seamless patient experience. You’ll also ensure the office runs smoothly by handling tasks like insurance claims, scheduling, and compliance with dental regulations.

Specific Duties:

• Oversee the day-to-day operations of the dental office, ensuring everything runs efficiently.
• Collaborate with staff to assign tasks and manage activities in accordance with office policies and regulations.
• Ensure compliance with OSHA, state, and federal regulations, and stay up-to-date on industry trends.
• Manage and optimize office computer systems to improve patient management and office efficiency.
• Act as a liaison between the practice and patients, handling patient complaints and explaining office policies as needed.
• Monitor and improve patient satisfaction through regular feedback surveys.
• Assist with insurance claims, scheduling, collections, and other administrative duties as required.

What We Offer:

• Competitive Hourly Paywith a generous bonus plan.
• Comprehensive Benefitsincluding a PPO medical plan, in-house dental plan, vision, STD/LTD, company-paid life insurance, PTO, holiday pay, and a matching 401K.
• Work-Life Balance: Full-time, Monday-Friday hours.
• Professional Development: Opportunities for growth and career advancement.

Requirements

Ideal Candidate:

• You are apeople-driven leaderwith a passion for delivering exceptional patient experiences.
• You have2+ years of dental front office leadership experience(preferred), with a working knowledge of insurance claims, scheduling, and dental office operations.
• You excel atcommunicationand are adept at managing patient relationships and resolving issues with professionalism and care.
• You’re tech-savvy with experience in office management systems (Denticon is a plus) and proficient in word processing and records management.
• You’re ateam player, always ready to step in where needed and support your colleagues

Qualifications

• Proven experience as an Office Manager or in a similar managerial role in a dental or healthcare setting.

• Strong leadership, communication, and organizational skills.

• Ability to manage budgets, analyze financial reports, and track key performance metrics.

• Proficiency in office management software, including practice management systems, Excel, and Word.

• Ability to handle patient concerns and inquiries professionally and efficiently.

• Knowledge of dental office procedures and the ability to understand and apply financial and legal documents.

Supervisory Responsibility

Leading a general dentist location, including General Dentist, Dental Hygiensist, Dental Assistants, and Dental Front Office Staff.

Work Environment

This role is based in a professional office environment, utilizing standard office equipment such as computers, phones, and photocopiers.

Physical Demands

• The position may require occasional lifting of office supplies up to 20 pounds.

• Must be able to stand, walk, and perform tasks that require manual dexterity throughout the workday.

Education and Experience

• A college degree in business or a related field is preferred, along with at least one year of business or managerial experience.

• An equivalent combination of education, training, and experience will be considered.

Additional Eligibility Qualifications

This job description is not intended to be exhaustive. The duties and responsibilities outlined may evolve as needed to meet the needs of the organization.

If you are a motivated and experienced office manager with a passion for providing excellent patient care and driving operational success, we encourage you to apply.

Other Duties

As assigned by your Regional Manager, VP of Operations, and or COO.

Pay Range

USD $28.00 - USD $36.00 /Yr.