Branch Office Administrator

Edward Jones; Greeneville (TN); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Branch Office Administrator to join their dynamic team. This role is perfect for those who thrive on building relationships and solving problems. As the first point of contact for clients, you will play a crucial role in their financial journey, collaborating closely with financial advisors. The company offers a supportive environment with comprehensive training and a culture that values professional growth and diverse perspectives. If you are passionate about helping others and eager to contribute to a client-first service, this opportunity is for you.

Benefits

Comprehensive Training

Health Benefits

Retirement Plan

Paid Holidays

Sick Leave

Vacation

Recognition Programs

Qualifications

• Strong ability to build client relationships and identify needs.
• Proficient in multitasking and working independently.

Responsibilities

• Provide exceptional service to clients and support financial advisors.
• Participate in business planning and marketing events.

Skills

Client Relationship Management

Problem Solving

Multitasking

Office Technology Proficiency

Job description

Join to apply for the Branch Office Administrator role at Edward Jones.

Base pay range

$21.00/hr - $22.00/hr

Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team.

At Edward Jones, our field associates are part of branch teams, usually comprising two or three people. In this Client Support Team Professional role, you are a critical member, working alongside the financial advisor. You are the first voice clients hear on the phone and the first face they see in person. Your main responsibility is to build strong relationships by understanding your clients’ needs and helping them achieve their financial goals.

Job Overview

Position Schedule: Full-Time

Branch Address: 2333 E Andrew Johnson Hwy, Suite D2, Greeneville, TN

This job posting is open for 30 days from 28-Apr-2025 but may close early due to application volume.

Role Summary

If you find fulfillment in helping others, the Branch Office Administrator (BOA) role might be ideal for you. BOAs collaborate with Financial Advisors to serve clients, contributing to our success with diverse professional backgrounds and viewpoints.

Support and Benefits

• Comprehensive 6-month training with peer mentorship
• Broad support network from branch to corporate level
• Independent work with extensive backing

Key Responsibilities

• Providing exceptional personalized service to clients
• Participating in annual business planning and strategy development
• Listening for client needs that may require additional services
• Planning and executing marketing events

Culture and Compensation

• A culture emphasizing continuous improvement and professional growth
• Inclusive environment valuing diverse perspectives
• Recognition programs and benefits including health, retirement, paid holidays, vacation, sick leave, and bonuses
• Pay range: Minimum $21.38, Maximum $22.71, with potential for merit increases

Skills and Requirements

• Ability to deepen client relationships and identify opportunities
• Strong independent work skills and multitasking in deadline-driven environments
• Proficiency with office technology and willingness to learn financial services

About Us

Edward Jones is a Fortune 500 company serving over 9 million clients with a focus on client-first service, diversity, and community impact. We value our associates and foster a supportive, inclusive work environment.