Branch Office Admin & Onboarding Specialist

CNO Financial Group, Inc; Wilmington (NC); On-site; USD 37,000 - 52,000; Full time

Job summary

CNO Financial Group in Wilmington, NC is seeking a Branch Office Administrator to support daily branch operations and assist the Branch Sales Manager in achieving branch goals.

The role covers administrative processing, recruiting and agent onboarding, and compliance tracking. You will handle mail, calls, reports, events, and data entry with strong attention to detail and excellent communication skills.

Qualifications

• Ability to research, analyze and summarize information.
• Strong written and verbal communication skills.
• Proficient in MS Office (Word, Excel, PowerPoint, Outlook).
• Responsive to shifting needs and priorities.
• High attention to detail.

Responsibilities

• Provide friendly and approachable service to visitors, employees, agents and customers.
• Answer phone calls and direct customers to licensed agents as needed.
• Process applications and prepare/scan documents.
• Prepare and export reports for management.
• Coordinate meetings, events and related logistics.
• Assist with compliance audits and training tracking.
• Handle general office duties including ordering supplies, billing and data entry.

Skills

Research & summarize information

Written communication

Oral communication

MS Office

Education

High School Diploma or GED

Job description

CNO Financial Group in Wilmington, NC is seeking a Branch Office Administrator to support daily branch operations and assist the Branch Sales Manager in achieving branch goals.

The role covers administrative processing, recruiting and agent onboarding, and compliance tracking. You will handle mail, calls, reports, events, and data entry with strong attention to detail and excellent communication skills.