Branch Manager: Sales Growth & Team Leadership

Citigroup Inc.; Washington (District of Columbia); Hybrid; USD 76,000 - 115,000; Full time

Benefits offered by this job

Benefits package

Incentives

Job summary

Citigroup Inc. in Washington, DC is seeking a Branch Manager to lead a team, grow sales and client base, and coordinate with the consumer sales team. You will drive customer loyalty, manage risk, and implement business initiatives to meet branch goals.

The role requires 5-8 years of experience, banking background preferred, and strong leadership and communication skills. The position is full-time, on-site, with a competitive benefits package.

Qualifications

• 5-8 years of relevant experience is required.
• Previous banking or financial industry experience is preferred.
• Proven experience in managing teams and coordinating staff.
• Strong written and verbal communication skills and analytical ability.

Responsibilities

• Administer branch sales, service, control and HR management.
• Lead staff to clarify priorities and maintain high customer service.
• Plan and budget to meet branch annual goals.
• Conduct daily huddles to share goals, strategies and expectations.
• Monitor performance and implement action plans to improve customer satisfaction.
• Oversee branch controls and compliance to manage risk and audits.
• Identify training needs and career progression; supervise evaluations and hiring.
• Recruit staff across sales and operations and oversee onboarding.

Skills

Team leadership

Staff development

Budgeting

Risk management

Communication

Recruiting

Education

Bachelor's Degree

Job description

Citigroup Inc. in Washington, DC is seeking a Branch Manager to lead a team, grow sales and client base, and coordinate with the consumer sales team. You will drive customer loyalty, manage risk, and implement business initiatives to meet branch goals.

The role requires 5-8 years of experience, banking background preferred, and strong leadership and communication skills. The position is full-time, on-site, with a competitive benefits package.