Branch Manager - Industrial Pump Sales and Service

SunSource Company; Oklahoma City (OK); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life and disability insurance

Paid time off and holidays

Profit sharing plan

Job summary

Medium in Waller, Texas is hiring a Branch Sales Manager responsible for supporting field sales and internal departments. The candidate will handle customer specifications, pump sizing, proposal generation, and order management. Key responsibilities include developing strategies to raise the customer pool, mentoring staff, and ensuring customer satisfaction. Looking for a candidate with strong leadership skills, experience in industrial sales, and a BS degree in a relevant field. Excellent compensation and benefits are offered.

Qualifications

• Proven successful experience as a store manager.
• Experience in industrial sales/rotating equipment.
• Strong organizational skills required.

Responsibilities

• Develop business strategies to raise customer pool and optimize profitability.
• Meet sales goals by training and mentoring sales staff.
• Ensure high levels of customer satisfaction through excellent service.

Skills

Leadership skills

Customer service skills

Sales driven

Organizational skills

Communication skills

Interpersonal skills

Education

BS degree in Business Administration or Industrial Distribution

Tools

CRM software

Pump sizing software

Word processing software

Spreadsheets

Job description

Master Pumps & Power, a SunSource company, has been an industry leader for over 45 years. As one of the largest pump distributors in North America we stock over 8000 pumps and offer custom design, fabrication and on‑site services. We proudly serve customers in Texas, New Mexico, Louisiana, Oklahoma, North Dakota, Colorado, Pennsylvania, Arkansas, West Virginia, Ohio, Wyoming and Montana.

Summary

Branch Sales Manager position – responsible for supporting field sales, customers, and internal departments with product and application knowledge, pump sizing and selection, proposal generation, and order processing/management. Activities include reviewing customer specifications, sizing and selecting pumps, preparing proposals, providing technical support, and coordinating with customer service and operations to support sales orders.

Responsibilities

• Develop business strategies to raise the customer pool, expand store traffic, and optimize profitability.
• Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff.
• Ensure high levels of customer satisfaction through excellent service.
• Quote prices and process customer orders.
• Complete store administration and ensure compliance with policies and procedures.
• Manage shop service department for customer repairs, fabrication, pump unit builds.
• Report on buying trends, customer needs, and profits.
• Propose innovative ideas to increase market share.
• Conduct personnel performance appraisals to assess training needs and build career paths.
• Deal with all issues that arise from staff or customers (complaints, grievances etc).
• Be a shining example of strong behavior and high performance.

Requirements

• Proven successful experience as a store manager.
• Experience in industrial sales/rotating equipment.
• Powerful leadership skills and business orientation.
• Outstanding customer service and management skills.
• Must be sales driven.
• Strong organizational skills.
• Good communication and interpersonal skills.
• BS degree in Business Administration or Industrial Distribution.

Language Skills

• Ability to read and interpret documents such as specifications, safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or co‑workers.

Mathematical Skills

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to utilize pump sizing software.

Reasoning Ability

• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• A working knowledge of positive displacement and centrifugal pumps.
• Ability to troubleshoot technical issues over the phone.

Computing Skills

• Ability to effectively utilize word processing software and spreadsheets and to navigate and use other custom application software in an MS Windows environment.
• CRM software and accounting systems.

Compensation

• Excellent salary and commission package.
• Benefits package includes medical, dental, vision insurance; life and disability insurance; paid time off and paid holidays; profit sharing plan.
• Product support, sales support and training.

Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please contact [e-mail] to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please click for additional information. (For Illinois E-Verify information click here).