Branch Manager: Lead Teams, Elevate Customer Service

OneMain Financial; Wisconsin; On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401(k) match up to 4%

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial in Wisconsin is seeking a Branch Manager to lead a customer-focused team in a fast-paced environment. You will present lending options, coach staff, and align the branch with company goals, while delivering exceptional service and revenue growth.

You will manage training on branch operations, compliance, and collections, conduct engaging meetings, and develop strategies to attract diverse talent and retain top performers, ensuring adherence to policies and regulations.

Qualifications

• Leadership experience with coaching and leading a team.
• Proven experience meeting sales goals.
• Ability to obtain insurance licensing within 6 months where required.

Responsibilities

• Build a customer-focused environment with lending options and service excellence.
• Conduct engaging meetings to align the team with branch goals.
• Manage training on branch operations, compliance and collections with real-time coaching.
• Oversee collection activities and develop mutually beneficial solutions with customers.
• Attract and cultivate diverse talent to build a strong OneMain team.
• Provide actionable feedback to support growth and drive continuous improvement.
• Inspire high performance while ensuring policy compliance and risk control.

Skills

Leadership experience

Sales goal achievement

Coaching

Education

High School Diploma/GED

College degree or underwriting/credit experience

Job description

OneMain Financial in Wisconsin is seeking a Branch Manager to lead a customer-focused team in a fast-paced environment. You will present lending options, coach staff, and align the branch with company goals, while delivering exceptional service and revenue growth.

You will manage training on branch operations, compliance, and collections, conduct engaging meetings, and develop strategies to attract diverse talent and retain top performers, ensuring adherence to policies and regulations.