Branch Manager: Lead Team & Elevate Member Experience

Lafayette Federal Credit Union; Washington (District of Columbia); On-site; USD 73,927 - 80,000; Full time

Benefits offered by this job

Employer paid health insurance

401k employer matching contribution

Paid time off

Educational assistance

Job summary

A reputable financial institution is seeking a Branch Manager to lead their team in Washington, DC. You will manage daily branch operations, ensuring an exceptional customer service experience while training and developing staff. The ideal candidate should have 3-5 years of leadership experience, a passion for serving members, and the ability to drive sales goals. This position offers a competitive salary and an extensive benefits package including health insurance and retirement contributions.

Qualifications

• 3-5 years of progressive experience in managing a team.
• Ability to troubleshoot and resolve inquiries timely.
• Strong interpersonal and communication skills.

Responsibilities

• Manage daily operations of the branch office.
• Train and develop a motivated team for effective service.
• Ensure policies and procedures are followed.

Skills

Leadership

Customer service

Team development

Sales and business development

Job description

A reputable financial institution is seeking a Branch Manager to lead their team in Washington, DC. You will manage daily branch operations, ensuring an exceptional customer service experience while training and developing staff. The ideal candidate should have 3-5 years of leadership experience, a passion for serving members, and the ability to drive sales goals. This position offers a competitive salary and an extensive benefits package including health insurance and retirement contributions.