Branch Manager: Lead Ops, Sales & Service Excellence

PDI - Kitchen, Bath, & Lighting

Spartanburg (SC)

On-site

USD 55,000 - 85,000

Full time

5 days ago

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Job summary

PDI - Kitchen, Bath, & Lighting in Spartanburg, SC is seeking a Branch Manager to lead our branch team and drive day-to-day operations. You will manage counter sales, warehouse staff, and delivery drivers while ensuring responsive service and strong sales performance.

Responsibilities include overseeing inventory, order fulfillment, shipping, budgeting, safety compliance, and reporting to senior management.

Qualifications

High school diploma or equivalent required; associates or bachelor's degree preferred.
Experience in warehouse operations, inventory control, or related field.
Strong leadership, communication, and problem-solving abilities.
Familiarity with warehouse management systems and inventory software.

Responsibilities

Provide leadership and guidance to branch staff, including sales, warehouse, and drivers.
Develop and grow customer relationships, identify new business opportunities.
Ensure excellent customer service and resolve issues promptly.
Oversee branch operations, inventory, shipping, and admin tasks.
Monitor financial metrics and manage the branch budget to maximize profitability.
Oversee inventory control processes to maintain product availability.
Maintain a safe, compliant work environment per OSHA and company policies.
Generate reports on branch performance and brief senior management.