Branch Manager - Lead Growth in Consumer Lending

Mariner-Finance; Sterling (VA); On-site; USD 57,000 - 74,000; Full time

Job summary

Mariner Finance in Sterling, VA is seeking a full-time consumer lending professional to review loan applications, offer suitable loan solutions, and maintain existing accounts. The position offers a base salary range of USD $56,812.69 - USD $73,856.50 per year plus a monthly incentive based on performance; final base is determined by skills, qualifications, experience and internal equity.

The role emphasizes leadership, policy adherence, reporting, business development, and strong community

Qualifications

• Excellent written and verbal communication skills.
• Highly proficient in Microsoft Office or similar programs.
• Demonstrated problem-solving skills, project leadership skills, and interpersonal skills in demanding situations.

Responsibilities

• Exercise lending authority when reviewing and approving applications and use product knowledge in offering loan solutions that meet customer needs.
• Manage the retention and maintenance of existing accounts, including lending and collecting, to achieve branch sales and delinquency targets/goals.
• Consistently and regularly coach branch staff by providing actionable feedback in order to achieve branch goals, minimize turnover, and create a positive branch environment.
• Prepare and submits report reflecting branch activity and growth as needed.
• Develop additional business by networking with local establishments, such as retail and automobile businesses, and building strong community relations.
• Implement internal branch auditing procedures, which properly control all negotiable items and company records held within the branch.
• Manage approval of exceptions to policy as authorized by management based on the nature of exception, retention needs, and related factors. Use problem-solving skills to resolve product, service, and policy-related obstacles for customer.
• Exercise authority to ensure policies and procedures are met when monitoring/approving monthly expenses using annual business plan.
• Promptly investigate and thoroughly work to resolve customer and employee inquiries and complaints.
• Attract high-quality and diverse talent, coordinate and interview prospective candidates, and make recommendations to management for vacancies.
• Participate in company meetings and professional development activities to keep abreast of current trends and changing environment to enhance competency.
• May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service. Other functions include but are not limited to: collecting payments, completing and processing loan applications, contacting customers for late payments, cashiering, answering phones, photocopying, filing, etc.

Skills

Communication skills

Microsoft Office

Problem solving

Project leadership

Interpersonal skills

Education

Bachelor’s degree (Business/Finance/Administration/Economics)

Job description

Mariner Finance in Sterling, VA is seeking a full-time consumer lending professional to review loan applications, offer suitable loan solutions, and maintain existing accounts. The position offers a base salary range of USD $56,812.69 - USD $73,856.50 per year plus a monthly incentive based on performance; final base is determined by skills, qualifications, experience and internal equity.

The role emphasizes leadership, policy adherence, reporting, business development, and strong community