Branch Manager: Lead, Grow Profits & Build Community Ties

Sun Loan Company; Midland (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

Sun Loan Company in Midland, TX seeks a reliable Branch Manager to oversee daily operations, drive profitability, and develop a high-performing team.

You will coach Loan Specialists, ensure policy compliance, build community relationships, and report on branch performance while delivering outstanding customer service. Travel locally up to 5% for meetings and business development, and lead growth strategies across the branch.

Qualifications

• Historically require management experience in loan industry.
• 2–3 years of management experience in customer service/financial services/collections or related field.
• Ability to travel locally for meetings up to 5%.

Responsibilities

• Oversee daily branch operations and ensure compliance with company policies and procedures.
• Lead, coach, and develop Loan Specialists through effective training, mentoring, and performance management.
• Foster a culture of accountability, growth, and teamwork.
• Establish and monitor branch performance goals and drive profitability.
• Review financial reports and identify opportunities to improve branch performance.
• Approve, decline, or coordinate loan application decisions in accordance with company guidelines.
• Assist Loan Specialists with loan processing and collection efforts as needed.
• Professionally resolve challenging customer situations while maintaining positive relationships and encouraging repeat business.
• Prepare taxes, where applicable, based on location requirements.
• Develop branch growth strategies through networking, community involvement, and local business partnerships.
• Collaborate with team members to achieve branch objectives and deliver exceptional customer service.

Job description

Sun Loan Company in Midland, TX seeks a reliable Branch Manager to oversee daily operations, drive profitability, and develop a high-performing team.

You will coach Loan Specialists, ensure policy compliance, build community relationships, and report on branch performance while delivering outstanding customer service. Travel locally up to 5% for meetings and business development, and lead growth strategies across the branch.