Branch Manager (LC - Lohman)

First American Bank NM; Las Cruces (NM); On-site; USD 52,000 - 65,000; Full time

Job summary

First American Bank in Las Cruces, NM is seeking an experienced Branch Manager to oversee all branch operations under the supervision of the Market President. The role focuses on delivering outstanding customer service, ensuring branch security, and aligning staff with the bank's sales and cross-servicing culture.

Ideal candidates have supervisory experience or a business degree and a solid banking background, with the ability to train staff, manage risk, and maintain compliance.

Qualifications

• Experience supervising branch staff and operations.
• Knowledge of human resources procedures preferred.
• Ability to motivate staff and train for excellent service.

Responsibilities

• Oversee all operations, customer service, branch security and more.
• Motivate staff and conduct customer service training.
• Drive for customer satisfaction and promote sales and cross-servicing by learning our products and services.

Skills

Supervisory experience

Customer service excellence

People leadership

Education

Bachelor's Degree in Business Administration

5+ years banking experience

Job description

Summary: Manage all aspects of branch operations under the supervision of the Market President.

Responsibilities: Oversee all operations, customer service, branch security and more. Ensure each employee is providing unparalleled service by motivating your staff and conducting customer service training. Drive for customer satisfaction and embrace the bank's sales and cross-servicing culture by learning and having knowledge of our products and services.

Requirements: You have an aptitude for financial services and a minimum of one year of supervisory/management experience or Bachelors Degree in Business Administration or equivalent of 5+ years experience in the banking industry and possess basic knowledge of Human Resource procedures.

Must be able to pass a credit, background and reference check.

First American Bank is an Equal Opportunity Employer and does discriminate on the basis of any protected trait, including gender, race, ethnicity, disability, or veteran status.