Assistant Branch Manager

First Bank; Ewing Township (NJ); Presencial; USD 50.000 - 75.000; Jornada completa

Descripción de la vacante

First Bank in New Jersey seeks an Assistant Branch Manager to lead customer service, sales, and branch operations. This role will oversee daily activities, drive referral and cross-sell results, and stand in for the branch manager when needed.

The ideal candidate will possess strong organizational, leadership, and interpersonal skills to manage staff and deliver exceptional service to current and prospective customers.

Formación

• Excellent organizational skills and effective time management.
• Strong leadership, interpersonal and analytical abilities.

Responsabilidades

• Assume branch manager responsibilities in their absence.
• Participate in internal and external sales activities including community events.
• Maximize customer satisfaction through exceptional service.
• Assist in selection, training, supervision and evaluation of branch personnel to achieve productivity.
• Provide ongoing training and direction to employees.
• Meet sales referral and cross-selling goals; knowledgeable in all deposit products and services.
• Oversee and maintain overall operational soundness of the branch and IA rating of Satisfactory or higher.
• Open new accounts on bank system.
• Resolve product or service problems promptly.
• Maintain customer confidence and ensure adherence to all rules and procedures.
• Assume additional responsibilities as required.

Conocimientos

Leadership

Sales

Customer Service

Training

Operations

People Management

Descripción del empleo

Our goal is to hire and retain talented people with engaging personalities and exceptional work ethics. We believe in recognizing and rewarding employees who consistently perform at a high level.

We offer competitive salaries based upon experience and a comprehensive benefits package upon satisfying eligibility conditions, including health and dental insurance, life insurance, short term and long term disability, and the Bank's 401k Plan.

Position Summary:

The primary responsibilities of the assistant branch manager are to provide quality service to both current and prospective customers of the bank, sales management, productivity, and to oversee branch operations. This individual will also assume the duties of the branch manager when required.

Duties & Responsibilities:

• 1. Assume responsibilities of branch manager in their absence.
• 2. Participates in both internal and external sales activities including community and networking events
• 3. Maximize customer satisfaction through exceptional service.
• 4. Assist in selection, training, supervision and evaluation of branch personnel to ensure their attainment of high individual productivity and achievement in their job duties.
• 5. Provide ongoing training and direction to employees.
• 6. Meet sales referral and cross-selling goals; knowledgeable in all bank deposit products and services.
• 7. Responsible and accountable for overseeing and maintaining overall operational soundness of the branch and maintaining IA rating of Satisfactory or higher.
• 9. Open new accounts on bank system.
• 10. Resolve product or service problems in a timely manner.
• 11. Maintain customer confidence and protect the bank by adhering to all rules, regulations, policies and procedures.
• 12. Assumes additional responsibilities as required.

Qualifications

1. This position requires excellent organizational skills, effective time management, strong leadership, interpersonal and analytical skills.

First Bank is an EEO/AA Employer, M/F-Disabled-Veteran and LGBTQ+ can apply to our company for employment opportunities.