Branch Manager in Training: Lead Growth & Service

Woodforest National Bank; Knoxville (TN); On-site; USD 48,000 - 64,000; Full time

Job summary

Woodforest National Bank is seeking a Branch Manager in Training in Knoxville, TN. The program provides hands-on leadership experience across branch operations, sales, and customer experience to develop a high-performing team.

You will work with experienced managers to learn branch leadership, drive new account growth, and ensure compliance while delivering Woodforest’s customer-first experience.

Qualifications

• Proactive in seeking business outside the branch.
• Strong interpersonal skills with sales aptitude.
• Willing to be coached and receive feedback.

Responsibilities

• Participate in a structured training program designed to develop the skills and knowledge required to successfully manage a retail banking branch.
• Assist in driving new account acquisition and expanding customer engagement across the bank’s products and services.
• Develop an understanding of branch operations, policies, procedures, and risk management practices to ensure operational excellence.
• Collaborate with team members and business partners to support sales initiatives and customer retention.
• Support execution of branch business plans and help achieve sales, service, operational, and financial goals.
• Perform branch servicing duties as needed, including teller transactions, account opening, cash handling, and audits.

Skills

Sales experience

Customer service

Education

Bachelor’s degree +1 year relevant experience

High School Diploma or equivalent

Job description

Woodforest National Bank is seeking a Branch Manager in Training in Knoxville, TN. The program provides hands-on leadership experience across branch operations, sales, and customer experience to develop a high-performing team.

You will work with experienced managers to learn branch leadership, drive new account growth, and ensure compliance while delivering Woodforest’s customer-first experience.