Branch Manager in Training — Fast-Track to Leadership

Hertz; Parma (OH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Up to 40% off base Hertz rental

Paid Time Off

Medical, Dental & Vision plans

401(k) employer matching

Paid Parental Leave & Adoption Support

Employee Assistance Program

Educational Reimbursement & Discounts

Voluntary Insurance Programs - Pet, ID

Perks & Discounts – Theme Park Tickets

Job summary

Hertz Local Edition is hiring a Manager Trainee at our Parma, OH location to learn and run daily branch operations while delivering excellent customer service. You’ll receive structured training and work toward a leadership role with promotion to Branch Manager in 12–18 months.

The role offers a wage of $16/hour plus performance-based incentives, with benefits including PTO, health plans, retirement matching, parental leave, and more.

Qualifications

• Must be at least 20 years old
• Valid driver’s license required
• Flexible availability including nights, weekends, and holidays
• Customer service, sales, retail, hospitality, or other professional experience preferred
• Strong communication, computer, multitasking, and time management skills
• A self-motivated, adaptable approach with an interest in learning the business and growing into leadership
• Ability to work in a fast-paced, customer-facing environment
• Professional appearance and reliable attendance

Responsibilities

• Learn the rental car business through hands-on training in sales, customer service, operations, fleet logistics, and administration.
• Support branch sales goals by building customer relationships, identifying customer needs, and applying effective sales techniques.
• Deliver a positive customer experience by helping customers through the rental process and resolving questions or concerns professionally.
• Assist with daily branch operations, including fleet inventory, vehicle preparation, lot organization, documentation, and compliance tasks.
• Partner with branch leadership to understand scheduling, team communication, performance coaching, and business metrics.
• Build the skills needed to grow into future leadership opportunities within Hertz.

Skills

Customer service

Sales

Communication

Multitasking

Time management

Self-motivated

Attendance reliability

Job description

Hertz Local Edition is hiring a Manager Trainee at our Parma, OH location to learn and run daily branch operations while delivering excellent customer service. You’ll receive structured training and work toward a leadership role with promotion to Branch Manager in 12–18 months.

The role offers a wage of $16/hour plus performance-based incentives, with benefits including PTO, health plans, retirement matching, parental leave, and more.