Branch Manager III

SupportFinity™; Wilsonville (OR); On-site; USD 119,610 - 146,190; Full time

Benefits offered by this job

Competitive wages

Incentive bonuses

Paid holidays and time off

100% employee coverage for medical, vision, dental, life and disability insurance

401k Retirement savings plan with employer match

Flexible Spending and Health Savings Plans

Premier CU membership perks

Job summary

SupportFinity™ seeks a Branch Manager III to enhance member service and drive performance at its Wilsonville location. You will engage with the community, lead branch operations, and ensure the team delivers exceptional financial solutions. The ideal candidate is an experienced leader in financial services, passionate about building partnerships and fostering teamwork.

The role requires strong management skills, a background in lending, and at least eight years of experience in the industry. With competitive wages and comprehensive benefits, SupportFinity™ is dedicated to creating a positive work environment for its employees.

Qualifications

• Proven experience in leading branch operations and managing teams.
• Strong understanding of credit union products and financial transactions.
• At least eight years of relevant experience in the financial services industry.

Responsibilities

• Drive the member experience and achieve branch goals.
• Engage with the local community to build strategic partnerships.
• Manage branch operations, including cash audits and security controls.

Skills

Financial Services Expertise

Business Development

Talent Development

Education

Bachelor’s degree in Business Administration or related field

High School diploma or GED equivalent

Job description

Passion, integrity and member focus is something we all share here at Oregon State Credit Union, and it's what enables our teams to offer unsurpassed service and stay committed to our vision of creating financial solutions that make lives better!

As Branch Manager III, you will be responsible for driving the member experience within the branch. This includes partnering with in-branch Mortgage, Commercial and Wealth Management teammates to serve the credit union members with enhanced capabilities, setting the tone and pace of the branch environment to ensure goals are being met, and cultivating a positive and welcoming environment based on trust, collaboration and teamwork.

Acting as the face of the Credit Union, the Branch Manager III also plays a critical role in engaging with the local community to build strategic partnerships and business connections to support deposit and loan growth, expand our community presence and support the Credit Union's strategic initiatives. The ideal candidate is a people-focused leader with a strong background in financial services and lending, proven experience managing teams, and a passion for delivering outstanding member service.

What You Will Need To Be Successful

• Financial Services Expertise: Prior experience leading branch operations required, including branch balancing, cash audits, scheduling and implementing security controls to ensure operational soundness of the branch. Advanced knowledge of credit union eligibility, loan and share products, and cross-functional department services including Business, Commercial, Wealth Management and Mortgage. Ability to handle complex financial transactions and serve as a resource for more complex underwriting situations.
• Business Development: Proven experience in identifying community engagement opportunities and cultivating tactical partnerships with local business leaders to support deposit and loan growth and promote the Credit Union’s brand. Strong ability to gather, assemble, and analyze facts and market trends to develop solutions and supportive initiatives based on findings.
• Talent Development: Five years of management experience required. Demonstrated knowledge and expertise managing a team including hiring, setting performance expectations, managing employment issues and providing ongoing coaching and development opportunities. Showcases strong interpersonal, leadership and strategic planning skills with a high degree of complex problem solving and conflict resolution.
• Experience & Education: At least eight years of relevant experience in the financial services industry and three years of lending experience required. Commercial and Mortgage experience is highly preferred. Bachelor’s degree in Business Administration or related field preferred, or equivalent experience in the financial industry with a High School diploma or GED equivalent required.

Ways We'll Appreciate You

• A positive working atmosphere and amazing team
• Initial and on-going support and training
• Competitive wages, incentive bonuses, paid holidays and paid time off
• 100% credit-union-paid employee coverage for medical, vision, dental, life and disability insurance; dependent coverage also available
• 401k Retirement savings plan with an amazingly generous employer match!
• Tax-saving Flexible Spending and Health Savings Plans
• Premier CU membership perks, loan discounts, company clothing, wellness and recognition programs

Work type: Full-Time, On-Site and Exempt

Compensation: $132,900k/year DOE + bonus

Oregon State Credit Union is an equal opportunity employer, including veterans and individuals with disabilities.

The information above provides the general nature of work performed in this position and outlines primary qualifications. The successful candidate must be able to demonstrate that they have the legal right to work in the US and pass a background screening to the satisfaction of Oregon State Credit Union.