Financial Services Consultant I

Oregon State Credit Union; Woodburn (OR); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Language pay differential

Bonus incentives

401k with match

Paid holidays and PTO

Employee health coverage

Job summary

Oregon State Credit Union in Woodburn, OR is seeking a Financial Services Consultant I to help members build a solid financial foundation through personalized service and guidance. You will open new membership accounts, advise on consumer lending, educate on products, and process deposits and withdrawals with a friendly, solutions-focused approach.

Preferred candidates have at least one year of customer service experience, a High School Diploma or GED, and bilingual English/Spanish with a

Qualifications

• At least one year of relevant customer service experience.
• High School Diploma or GED required.
• Bilingual in English and Spanish preferred, with language pay differential.
• Strong ability to build relationships and understand member needs.

Responsibilities

• Open new membership accounts.
• Consult with members on consumer lending needs and educate them on products and services.
• Research inquiries and ensure follow-through to resolution.
• Handle basic transactions such as deposits and withdrawals.

Skills

Customer service

Sales

Cash handling

Interpersonal communication

Bilingual English/Spanish

Education

High School Diploma or GED

Job description

Woodburn Branch, 1710 Mt Jefferson Ave, Woodburn, Oregon, United States of America

Job Description

Do you thrive in a dynamic environment where you can make a meaningful impact on people's financial well-being? Join our team as a Financial Services Consultant and be a part of a community-focused credit union that values integrity, unsurpassed service, and member focus.AtOregon State Credit Union, you'll find an amazing place to work and the opportunity to help create financial solutions that make lives better.

As a Financial Services Consultant I, you will play a crucial role in helping our members build and maintain a solid financial foundation. This includes opening new membership accounts, consulting with members on consumer lending needs and educating them on available products and services relevant to their situation, researching inquiries and ensuring follow-through to resolution, and handling basic transactions such as deposits and withdrawals. Our Financial Services Consultant role is heavily relationship-based with a strong focus on getting to know our members personally to better understand their needs and provide tailored financial solutions that are in their best interest. The ideal candidate has a strong consulting and customer service background, a collaborative spirit and is passionate about helping others achieve their goals.

What you will need to be successful:

At least one year of relevant customer service experience required with prior consulting, sales, and cash handling experience highly preferred

High School Diploma or GED equivalent required

Positive attitude and proven ability to drive sales through excellent service

Strong interpersonal skills with the ability to communicate effectively required

Bilingual in English and Spanish is highly preferred.Candidates who demonstrate proficiency in Spanish are eligible for a language pay differential

Demonstrates strong aptitude to problem solve independently and resolve challenges using available resources

Excellent organizational skills with the ability to prioritize and manage time successfully

Ways we'll appreciate you:

A collaborative and positive workplace culture and a supportive team

Initial and on-going training with promotion and career advancement opportunities

Competitive wages, incentive bonuses, paid holidays and paid time off

401k Plan with a generous credit union match!

100% credit-union-paid employee coverage for medical, vision, dental, life and disability insurance; dependent coverage also available

Tax-saving Flexible Spending and Health Savings Plans

Premier membership perks, loan discounts, company clothing, wellness and recognition programs, and more!

Since it began in 1954, Oregon State Credit Union has been a member-owned, not-for-profit financial services institution. We exist for the benefit of our member-owners, and not to profit from them. That's what makes us different from banks and how we're able to create financial solutions that make lives better. The service and care you'll provide for our members is at the very heart of our business and critical to both our members' and the credit union’s financial success.

Work type: Full-time, On-Site and Non-Exempt
Schedule: Must be available for work Mon-Fri between the hours of 8 am and 6:15 pm

Compensation: $21-23/hr DOE + bonus and incentives. Language pay differential available for candidates proficient in Spanish

Oregon State Credit Union is an equal opportunity employer, including veterans and individuals with disabilities.

The information above provides the general nature of work performed in this position and outlines primary qualifications. The successful candidate must be able to demonstrate that they have the legal right to work in the US and pass a background screening to the satisfaction of Oregon State Credit Union.

Woodburn Branch, 1710 Mt Jefferson Ave, Woodburn, Oregon, United States of America