Branch Manager II

Lendmark Financial Services LLC; Thornton (CO); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) plan

Paid time off and holidays

Job summary

Lendmark Financial Services LLC is looking for a Branch Manager in Thornton, Colorado, responsible for overseeing the daily operations of a full-service branch office. This role involves managing staff, ensuring compliance with lending guidelines, and delivering exceptional customer service.

The ideal candidate will possess consumer finance experience, strong leadership skills, and a commitment to achieving branch sales goals. The position includes a competitive salary and potential for quarterly incentives based on performance.

Qualifications

• 3–5 years of consumer finance experience or related industry experience.
• Budgeting skills and personnel management.
• Bilingual (Spanish/English) is a plus.

Responsibilities

• Administer daily operation of a full-service branch office.
• Manage and motivate staff to meet goals.
• Ensure high quality of client service.

Skills

Consumer finance experience

Personnel management

Effective communication

Sales skills

Education

High School Diploma or GED

Tools

Loan software

Microsoft Excel

Microsoft Word

Job description

Benefits

• Medical, dental, and vision benefits
• Paid time off and paid holidays
• 401(k) plan
• Life insurance and long‑term disability coverage
• Tuition assistance and employee assistance program
• Optional benefits: critical care, auto, home, and pet insurance, and other ancillary insurance options

Summary

The Branch Manager is responsible for the administration and efficient daily operation of a full‑service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with Lendmark Financial Services objectives. The role develops new business, provides a superior level of customer relations, promotes a sales and service culture through coaching and staff motivation, and achieves individual and branch sales goals through new business sales, referrals, and retention of account relationships.

Major Duties / Responsibilities

• Manage and motivate staff to meet goals and objectives relating to branch profitability, loan volume, credit quality, delinquency, and expense.
• Make loan decisions up to established lending limits, close consumer loans, and collect accounts in critical stages of delinquency while ensuring adherence to state and federal guidelines.
• Actively pursue business development relationships within the community.
• Sell products and services to meet sales goals.
• Manage hiring, staffing, training, performance reviews, and terminations as applicable.
• Establish lending authority for associates.
• Ensure a high quality of client service and assist clients with the implementation of solutions, monitoring overall client satisfaction.
• Perform all other duties as assigned.

Basic Qualifications

• High School Diploma or GED from an accredited institution
• 3–5 years of consumer finance experience or related industry experience
• Personnel management and budgeting skills
• Effective communication, organization, and sales skills
• Proficient working knowledge of industry‑related loan software, Microsoft Windows, Excel, and Word applications

Preferred / Desired Qualifications

• Industry‑related experience
• Bilingual (Spanish/English)
• Ability to relocate

Compensation

The salary range for this position is competitive based on the job duties as well as the specific knowledge, skills, abilities, and experience of the selected candidate. This position is eligible for quarterly incentive compensation based on individual and company performance guidelines.

Working Conditions

• Normal office environment
• Occasional travel, including overnight stays