Branch Manager III

Lendmark Financial Services LLC; Colorado Springs (CO); On-site; USD 70,000 - 82,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Life insurance

Tuition assistance

Job summary

Lendmark Financial Services LLC is seeking a Branch Manager in Colorado Springs to oversee the efficient daily operation of a full-service branch office. The role includes managing staff, making loan decisions, and pursuing business development to achieve sales goals.

The ideal candidate will have over five years in consumer finance, strong communication skills, and knowledge of loan software. Benefits include medical and dental coverage, a 401(k) plan, and more.

Qualifications

• Five or more years of consumer finance or related management experience.
• Proficient in industry-related loan software.
• Effective communication, organization, and sales skills.

Responsibilities

• Manage and motivate staff to meet branch profitability goals.
• Make loan decisions and close consumer loans.
• Pursue business development relationships within the community.
• Sell products and services to meet sales goals.
• Ensure high quality of client service.

Skills

Personnel management

Budgeting skills

Effective communication

Sales skills

Organizational skills

Bilingual (Spanish/English)

Education

High School Diploma or GED

Tools

Loan software

Microsoft Excel

Microsoft Word

Microsoft Windows

Job description

Overview

The Branch Manager is responsible for the administration and efficient daily operation of a full‑service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with Lendmark Financial Services objectives. The role develops new business, provides superior customer relations, and promotes a sales and service culture through coaching, guidance and staff motivation. The Branch Manager also achieves individual and branch sales goals through new business sales, referrals and retention of account relationships.

Responsibilities

• Manage and motivate staff to meet goals and objectives relating to branch profitability, loan volume, credit quality, delinquency and expense.
• Make loan decisions up to established lending limits, close consumer loans, and collect accounts in more critical stages of delinquency while ensuring adherence to state and federal guidelines.
• Actively pursue business development relationships within the community.
• Sell products and services to meet sales goals.
• Manage hiring, staffing, training, performance reviews and terminations as applicable.
• Establish lending authority for associates.
• Ensure a high quality of client service.
• Assist clients with the implementation of solutions and monitor overall client satisfaction.
• Perform all other duties as assigned.

Qualifications

• High School Diploma or GED from accredited institution.
• Five or more years of consumer finance experience or related industry or related management experience.
• Personnel management and budgeting skills.
• Effective communication, organization and sales skills.
• Proficient working knowledge of industry‑related loan software, Microsoft Windows, Excel and Word applications.

Preferred Qualifications

• Industry‑related experience.
• Bilingual in Spanish/English.
• Ability to relocate.

Compensation

The salary range for this position is $70,000 – $82,000 annually, based on the specific knowledge, skills, abilities and experience of the selected candidate.

This position is eligible for quarterly incentive compensation based on individual and company performance guidelines.

Working Conditions

Normal office environment.

Occasional travel, occasionally overnight.

Benefits

Medical, dental, vision benefits; paid time off; paid holidays; 401(k) plan; life insurance; long‑term disability; tuition assistance; employee assistance program; optional benefits such as critical care, auto, home and pet insurance and other ancillary insurance options.