Branch Manager II

Lendmark Financial Services LLC; Tucson (AZ); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Life insurance

Long-term disability

Tuition assistance

Employee assistance program

Job summary

Lendmark Financial Services LLC in Tucson is seeking a Branch Manager to oversee daily branch operations, drive loan volume, sales, and customer service while maintaining risk controls.

The role involves coaching staff, managing budgets, and building community relationships to support profitability and growth. Strong leadership and communication are essential.

Candidates with finance experience, staff management, and bilingual abilities are preferred.

Qualifications

• High School Diploma or GED is required.
• 3–5 years of consumer finance experience or related industry experience.
• Personnel management and budgeting skills.
• Effective communication, organization, and sales skills.

Responsibilities

• Manage and motivate staff to meet branch profitability, loan volume, credit quality, delinquency, and expense objectives.
• Make loan decisions up to established lending limits, close consumer loans, and collect accounts in critical delinquency stages while complying with state and federal guidelines.
• Actively pursue community business development relationships.
• Sell products and services to meet branch sales objectives.
• Handle hiring, staffing, training, performance reviews, and terminations as applicable.
• Establish lending authority for associates.
• Ensure high quality client service and monitor overall client satisfaction.
• Perform other duties as assigned.

Skills

Staff management

Sales skills

Customer service

Lending knowledge

Budgeting

Communication

Loan software

Education

HS Diploma/GED

Tools

Microsoft Excel

Microsoft Word

Loan software

Job description

Overview

Branch Manager oversees full-service branch operations, including lending, product sales, customer service, and security. The role includes business development, coaching staff, and achieving sales and profitability goals.

Major Duties & Responsibilities

• Manage and motivate staff to meet branch profitability, loan volume, credit quality, delinquency, and expense objectives.
• Make loan decisions up to established lending limits, close consumer loans, and collect accounts in critical delinquency stages while complying with state and federal guidelines.
• Actively pursue community business development relationships.
• Sell products and services to meet branch sales objectives.
• Handle hiring, staffing, training, performance reviews, and terminations as applicable.
• Establish lending authority for associates.
• Ensure high quality client service and monitor overall client satisfaction.
• Perform other duties as assigned.

Basic Qualifications

• High School Diploma or GED from an accredited institution.
• 3–5 years of consumer finance experience or related industry experience.
• Personnel management and budgeting skills.
• Effective communication, organization, and sales skills.
• Proficient knowledge of industry loan software, Microsoft Windows, Excel, and Word applications.

Preferred Qualifications

• Industry-related experience.
• Bilingual Spanish/English.
• Ability to relocate.

Compensation

Salary range is based on the specific knowledge, skills, abilities, and/or experience of the selected candidate. The position is eligible for quarterly incentive compensation based on individual and company performance guidelines.

Benefits

Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision, paid time off, paid holidays, 401(k), life insurance, long‑term disability, tuition assistance and an employee assistance program. Optional benefits include critical care, auto, home, pet insurance and other ancillary options.

Working Conditions

Normal office environment. Occasional overnight travel may be required.