Branch Manager II

Dormont Manufacturing Co; Tennessee; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k)

Paid time off

Job summary

Dormont Manufacturing Co is seeking a Branch Manager responsible for overseeing a full-service branch office's daily operations. Responsibilities include managing staff, making loan decisions, and actively pursuing business development opportunities. The ideal candidate will have strong sales, communication, and personnel management skills.

The position offers a competitive salary range, quarterly incentive compensation, and a comprehensive benefits package including medical, dental, vision, and a 401(k). Candidates with consumer finance experience are preferred.

Qualifications

• 3–5 years of consumer finance experience or related industry experience.
• Effective communication, organization, and sales skills essential.
• Proficient in industry-related loan software.

Responsibilities

• Manage branch operations and motivate staff to achieve goals.
• Make loan decisions and close consumer loans.
• Develop business relationships and meet sales goals.

Skills

Customer service

Sales skills

Personnel management

Communication skills

Education

High School Diploma or GED

Tools

Microsoft Windows

Excel

Word

Job description

Summary

The Branch Manager is responsible for the administration and efficient daily operation of a full‑service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with Lendmark Financial Services goals. The role develops new business, provides superior customer relations, and promotes a sales and service culture through coaching, guidance, and staff motivation. The manager achieves individual and branch sales goals through new business, referrals, and retention of account relationships. The manager provides leadership, training, and supervision, delegating day‑to‑day operations to the Assistant Branch Manager or other branch personnel.

Major Duties / Responsibilities

• Manage and motivate staff to meet goals and objectives related to branch profitability, loan volume, credit quality, delinquency, and expense.
• Make loan decisions up to established lending limits, close consumer loans, and collect accounts in more critical stages of delinquency while ensuring adherence to state and federal guidelines.
• Actively pursue business development relationships within the community and sell products and services to meet sales goals.
• Manage matters regarding hiring, staffing, training, performance reviews, and terminations as applicable. Establish lending authority for associates.
• Ensure a high quality of client service; assist clients with the implementation of solutions and monitor overall client satisfaction.
• All other duties as assigned.

Basic Qualifications

• High School Diploma or GED from an accredited institution
• 3–5 years of consumer finance experience or related industry experience
• Personnel management and budgeting skills
• Effective communication, organization, and sales skills
• Proficient working knowledge of industry‑related loan software, Microsoft Windows, Excel, and Word applications

Preferred / Desired Qualifications

• Industry‑related experience
• Bilingual (Spanish/English)
• Ability to relocate

Compensation

• The salary range for this position is competitive based on the job duties and the candidate’s knowledge, skills, abilities, and experience.
• This position is eligible for quarterly incentive compensation based on individual and company performance guidelines.

Working Conditions

• Normal office environment
• Occasional overnight travel

Benefits

Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision, paid time off, paid holidays, 401(k), life insurance, long‑term disability, tuition assistance, and an employee assistance program. Optional benefits include critical care, auto, home, and pet insurance and other ancillary insurance options.