Branch Manager II

Lendmark Financial Services LLC; Myrtle Beach (SC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k)

Paid time off

Life insurance

Long‑term disability

Tuition assistance

Employee assistance program

Job summary

Lendmark Financial Services LLC in Myrtle Beach, SC is seeking a Branch Manager to lead daily branch operations, including lending, product sales and customer service, while fostering a sales and service culture.

You will coach staff, drive new business, manage staff performance, and ensure compliance with state and federal guidelines. This role emphasizes leadership and client-focused finance solutions.

Qualifications

• High School Diploma or GED from an accredited institution.
• 3–5 years of consumer finance experience or related industry experience.
• Personnel management and budgeting skills.
• Effective communication, organization and sales skills.
• Proficient with loan software and MS Office applications.

Responsibilities

• Manage and motivate staff to meet branch goals and profitability.
• Make loan decisions within lending limits and monitor delinquency.
• Develop business through community relationships.
• Sell products and services to meet sales targets.
• Oversee hiring, training, performance reviews and staffing.
• Ensure high quality client service and solutions.

Skills

Leadership

Sales

Communication

Budgeting

Staff development

Loan software knowledge

Education

High School Diploma or GED

Tools

MS Office

Loan software

Job description

Summary

The Branch Manager is responsible for the administration and efficient daily operation of a full‑service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with Lendmark Financial Services objectives. The manager develops new business, provides a superior level of customer relations, and promotes a sales and service culture through coaching, guidance and staff motivation. Additionally, the Branch Manager achieves individual and branch sales goals through new business sales, referrals and retention of account relationships. The role provides leadership, training and supervision, delegating day‑to‑day operations to the Assistant Branch Manager or other branch personnel.

Major Duties / Responsibilities

• Manage and motivate staff to meet goals and objectives relating to branch profitability, loan volume, credit quality, delinquency and expense.
• Make loan decisions up to established lending limits, close consumer loans, and collect accounts in more critical stages of delinquency while ensuring adherence to state and federal guidelines.
• Actively pursue business development relationships within the community.
• Sell products and services to meet sales goals.
• Manage matters regarding hiring, staffing, training, performance reviews and terminations as applicable.
• Establish lending authority for associates.
• Ensure a high quality of client service and assist clients with the implementation of solutions, monitoring overall client satisfaction.
• All other duties as assigned.

Basic Qualifications

• High School Diploma or GED from an accredited institution.
• 3–5 years of consumer finance experience or related industry experience.
• Personnel management and budgeting skills.
• Effective communication, organization and sales skills.
• Proficient working knowledge of industry‑related loan software, Microsoft Windows, Excel and Word applications.

Preferred / Desired Qualifications

• Industry‑related experience.
• Bilingual, Spanish/English.
• Ability to relocate.

Compensation

The salary range for this position is competitive based on the duties and specific knowledge, skills, abilities and experience of the selected candidate and is eligible for quarterly incentive compensation based on individual and company performance guidelines.

Working Conditions

Normal office environment; ability to travel occasionally overnight.

Benefits

Medical, dental, vision benefits; paid time off; paid holidays; 401(k); life insurance; long‑term disability; tuition assistance; employee assistance program. Optional benefits include critical care, auto, home and pet insurance and other ancillary insurance options.