Branch Manager II

First Bank; Ewing Township (NJ); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Disability insurance

401k plan

Job summary

First Bank in New Jersey seeks a Branch Manager II to run a full-service branch, lead a team, and deliver outstanding customer service in line with corporate values.

You will manage daily operations, coach staff, drive sales initiatives, and build community relationships while ensuring compliance and audit controls. The role requires strong organizational, written and verbal communication skills and the ability to balance service with growth goals.

Qualifications

• High school diploma or GED required.
• 3 to 7 years of retail banking management experience.
• EEO/AA employer statement included in the job posting.

Responsibilities

• Oversee daily branch operations, staffing, opening/closing, and audit controls.
• Coach, develop, and motivate staff to achieve branch goals.
• Handle transactions and account maintenance as needed.
• Promote professional growth through coaching and monthly staff development.
• Execute sales initiatives and grow deposits and loans for consumer and business.
• Cross-sell products and services and track calls.

Skills

Leadership

Customer service

Coaching

Sales

Time management

Communication

Education

High school diploma or GED

Job description

Our goal is to hire and retain talented people with engaging personalities and exceptional work ethics. We believe in recognizing and rewarding employees who consistently perform at a high level.

We offer competitive salaries based upon experience and a comprehensive benefits package upon satisfying eligibility conditions, including health and dental insurance, life insurance, short term and long term disability, and the Bank's 401k Plan.

Position Summary

The Branch Manager II will be responsible for the internal sales and daily operations of a full-service branch and will be required to demonstrate excellent customer service in accordance with the Bank's Core Values.

This individual will manage, coach, and lead a team to execute all operational, service, sales and community initiatives as outlined by corporate policies/procedures and branch goals.

Duties & Responsibilities

1. Management

• Responsible for the overall day to day operation of the branch including managing staffing levels, opening and closing, and ensuring audit controls are maintained.
• Coach, develop, and motivate employees to achieve results that meet or exceed branch goals and objectives.
• Process appropriate transactions and perform account maintenance as necessitated.
• Promote the professional growth of employees through planned development activities and formal monthly coaching
• Evaluate and complete periodic reviews on retail staff.
• Conduct monthly staff meetings

2. Sales and Service

• Work with Regional Branch Manager to execute sales initiatives and/or programs
• Retain and grow existing customers into profitable relationships
• Achievement of branch goals including Deposits and Loans for consumer and business.
• Applies customer service and sales techniques to actively cross-sell products and services.
• Participate in community affairs to increase the bank's visibility and to enhance new and existing business opportunities.
• Track and report on calls made.

3. This position requires excellent organizational, written and verbal skills, effective time management, strong leadership, supervisory, interpersonal and analytical skills.

Education

High school diploma or GED

Work Experience

3 to 7 years in a retail banking management capacity.

First Bank is an EEO/AA Employer, M/F-Disabled-Veteran and LGBTQ+ can apply to our company for employment opportunities.