Branch Manager I: Lead Growth & Customer Experience

PNC Financial Services Group, Inc.; Saint Augustine (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

PNC is seeking a Branch Manager I for the Anastasia Island branch in Saint Augustine, FL. You will lead all branch operations, drive revenue, and oversee risk and compliance while delivering a differentiated client experience across in-branch and digital channels.

You will coach a team, focus on customer loyalty, and collaborate with ecosystem partners to grow business banking and consumer relationships. Requires 3+ years of related experience and notary eligibility.

Qualifications

• This role typically requires 3+ years of related experience.
• Education: No university/college degree required; equivalent experience considered.
• Notary Public certification may be required in the applicable state.

Responsibilities

• Lead all aspects of branch performance, drive revenue, and ensure customer loyalty.
• Grow branch revenue via consumer/business banking and partnerships.
• Coach and develop branch team for a high performing environment.
• Ensure risk management, compliance, and omni-channel client experience.
• Attract, onboard, coach and retain branch staff while managing talent.
• Provide guidance to resolve issues and deliver a differentiated client experience.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Education

No Degree

Job description

PNC is seeking a Branch Manager I for the Anastasia Island branch in Saint Augustine, FL. You will lead all branch operations, drive revenue, and oversee risk and compliance while delivering a differentiated client experience across in-branch and digital channels.

You will coach a team, focus on customer loyalty, and collaborate with ecosystem partners to grow business banking and consumer relationships. Requires 3+ years of related experience and notary eligibility.