Branch Manager I - Lead, Grow & Drive Branch Performance

Lendmark Financial Services; Culpeper (VA); On-site; USD 58,000 - 63,000; Full time

Job summary

Lendmark Financial Services is seeking a Branch Manager to oversee the administration and efficient daily operation of a full-service branch.

The role includes managing operations, lending, product sales, customer service and security, while coaching staff to meet branch goals and promote a sales-and-service culture. Leadership and training responsibilities accompany staff supervision.

Qualifications

• High School Diploma or GED from an accredited institution.
• 0-3 years of consumer finance experience or related management experience.
• Effective communication, organizational and sales skills.
• Personnel management and budgeting skills.
• Proficient with industry lending software, Microsoft Windows, Excel and Word.

Responsibilities

• Manage and motivate staff to meet goals and objectives relating to branch profitability, loan volume, credit quality, delinquency and expense. Make loan decisions up to established lending limits, close consumer loans, and collect accounts in more critical stages of delinquency while ensuring adherence to state and federal guidelines.
• Actively pursue business development relationships within his/her community. Sell products and services to meet sales goals.
• Manage matters regarding hiring, staffing, training, performance reviews and terminations as applicable. Establish lending authority for associates.
• Ensure a high quality of client service. Assist clients with the implementation of solutions, and monitor overall client satisfaction.
• All other duties as assigned.

Skills

Communication skills

Organizational skills

Sales skills

Leadership

Budgeting

Lending software proficiency

Education

High School Diploma or GED

Tools

Microsoft Windows

Excel

Word

Industry lending software

Job description

Lendmark Financial Services is seeking a Branch Manager to oversee the administration and efficient daily operation of a full-service branch.

The role includes managing operations, lending, product sales, customer service and security, while coaching staff to meet branch goals and promote a sales-and-service culture. Leadership and training responsibilities accompany staff supervision.