Branch Manager I: Growth, Service & Team Leadership

Hertz; Medford (MA); Hybrid; USD 56,000 - 68,000; Full time

Job summary

Hertz offers a Branch Manager I position in the United States. The role leads all Hertz brands at a busy location, delivering the product to customers while managing budgets, safety, and vendor relations. Strong leadership, logistics knowledge, and financial discipline are essential for success.

The role emphasizes achieving profitability, high customer satisfaction, and a positive employee culture through coaching, training, and performance reviews of branch staff.

Qualifications

• High school diploma or GED required; associate degree preferred.
• Experience leading teams in fast-paced environments.
• Experience in car rental, hospitality, or tourism is a plus.

Responsibilities

• Develop, monitor, modify and assure compliance with the annual business plan to ensure profitability.
• Direct and organize all reservations and pick-ups; build relationships with vendors.
• Drive location strategies to maximize profitability and revenue management.
• Coach staff and engage in problem resolution and customer relations.
• Attend/host external meetings or events to promote the branch.
• Conduct Monthly Business Reviews and KPI analyses with staff.

Skills

Leadership

Customer service

Team motivation

Communication

Analytical thinking

Time management

Education

High school diploma or GED

Associates degree preferred

Tools

Microsoft Office

Excel

PowerPoint

Job description

Hertz offers a Branch Manager I position in the United States. The role leads all Hertz brands at a busy location, delivering the product to customers while managing budgets, safety, and vendor relations. Strong leadership, logistics knowledge, and financial discipline are essential for success.

The role emphasizes achieving profitability, high customer satisfaction, and a positive employee culture through coaching, training, and performance reviews of branch staff.