BRANCH MANAGER I

Greater Nevada Credit Union; Sparks (NV); On-site; USD 57,000 - 79,000; Full time

Benefits offered by this job

Medical, dental and vision plans

Paid time off and holidays

Volunteer time off

Job summary

Greater Nevada Credit Union in Sparks, NV is seeking a Branch Manager I to lead the Branch Sales team, drive production objectives, and deliver exceptional member service. The role oversees branch operations and focuses on developing business opportunities within the market.

Responsibilities include coaching staff, staffing and performance management, collaboration with other departments, and maintaining regulatory compliance while strengthening ties with members, local businesses, and community

Qualifications

• 2+ years of experience in a people leadership capacity.
• 3+ years of experience in banking or financial services, or equivalent leadership roles.
• High School Diploma or GED required.

Responsibilities

• Provide strong leadership to the Branch Sales team and set clear objectives.
• Oversee all branch operations, member service, and administrative functions.
• Develop and maintain relationships with members, businesses, and community orgs.
• Coach, support staff development, and manage staffing needs.
• Address inquiries and ensure compliance with regulatory standards.

Skills

Drives engagement

Builds effective teams

Ensures accountability

Develops talent

Decision making

Education

High School Diploma or GED

Job description

At Greater Nevada, our passion is helping more people Live Greater, including our members, communities, and each other.With pride, we strive to make a difference in the lives of our members and the communities they live in through financial inclusion, education, and empowerment. Why? Simply because we believe that together, we Live Greater.To do this, we practice C.A.R.E. with our Values:We Care Genuinely.We build relationships because we know that we are Greater Together.We Stay Trustworthy as we serve our communities.\"Be Bright\" rings in our ears as we find custom solutions that meet our members' needs.We Inspire One Another, our members, and our communities to re-imagine what Living Greater can be.In every moment, we Enjoy the Experience. It's what has made the last 70 years greater and what we carry into the future as we continue to serve.These values have guided us to become the largest Nevada-based credit union to touch the lives of more than 88,500 members and thousands upon thousands of people through our community and philanthropic work.If you’re enthusiastic, collaborative, and ready to make an impact, we’d love to meet you!About The Position:The Branch Manager I oversees and guides the Branch Sales team at a Level I branch, ensuring the attainment of production objectives and member service standards. Responsibilities encompass strategic planning, organizational management, leadership, and oversight of all branch operations, with a focus on business development within designated geographical areas. This role entails coaching and supervising branch operations to optimize efficiency and deliver exceptional member service.What You'll Be DoingProvide strong leadership to the Branch Sales team, setting clear objectives and expectations aligned with organizational goals.Foster a positive and collaborative work environment that encourages teamwork, creativity, and accountability.Manage staffing needs, including recruitment, training, development, and performance evaluation of branch staff.Oversee all aspects of branch operations, including member service, sales, and administrative functions.Develop and maintain relationships with existing and prospective members, businesses, and community organizations, identifying and executing business development opportunities within the branch's market area.Provide ongoing coaching, feedback, and support to branch staff to enhance their sales skills and service delivery.Address member inquiries, concerns, and complaints promptly and effectively, striving to exceed their expectations.Collaborate with other departments and branches to leverage resources, share best practices, and support cross-functional initiatives.Adhere to the Bank Secrecy Act by implementing appropriate procedures and fulfilling reporting requirements in accordance with regulatory standards.Qualifications2+ years of experience in a people leadership capacity.3+ years of experience in banking, or financial services industry, or equivalent that includes a combination of relevant experience in fields such as law enforcement, military, or other leadership roles in high-responsibility environments.High School Diploma or GED requiredSkills & CompetenciesDrives engagementBuilds effective teamsEnsures accountabilityDevelops talentDecision makingPhysical DemandsWhile performing the duties of your job, you may regularly be required to sit and use a keyboard, multiple monitors, mouse, and telephone (including repetitive motions with hands, fingers, arms, etc.) for extended periods of time. You may also frequently be required to stand, walk, and reach with hands and arms, bend, and kneel.You may occasionally be required to lift and/or move up to 40 pounds. Anything above 40 pounds requires a team lift.Location and Travel RequirementsGreater Nevada Credit Union's Vista Branch120 Salomon Ct, Sparks, NV, 89434Located in an idyllic small community in beautiful Northern NevadaCompensation & Benefits$57,000.00-$79,000 per yearCompensation is dependent on experienceMedical, dental, and vision plans, where we cover 90% of employee costs and about 75% of the costs for their dependentsHealth Savings Account contributionsSupplemental insurance and life insurance plansPaid time off, including vacation and sick time, 12 annual paid holidays, 2 floating holidays, 1 floating wellness day and sabbatical leave after every seven years of employmentPaid time to volunteer and make a contribution to the communityEmployee product and service discountsGreater Nevada is an Equal Opportunity EmployerEmployment at Greater Nevada is based solely on a person's merit and qualifications directly related to professional competence. Greater Nevada prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.