Branch Manager: Growth, Team Coaching & Customer Experience

JPMorganChase; Walpole (MA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Comprehensive health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

More

Job summary

JPMorganChase in Walpole, MA is seeking a Branch Manager to lead a dynamic retail banking team, delivering outstanding service and driving deposits and investments growth. You will foster an inviting environment, coach staff, and ensure strong risk controls while representing the Chase brand to clients and local businesses.

The role requires managing branch hours, coaching the team, and embracing Chase values to deliver innovative banking solutions and superior client experiences.

Qualifications

• Strong leadership and coaching capabilities within a retail banking environment.
• Proven ability to grow deposits, investments, and branch performance.
• Experience building relationships with local businesses and communities.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our culture.
• Deliver on branch goals by leveraging the Branch Scorecard to grow deposits and investments.
• Prioritize understanding and meeting client needs to build lasting relationships and trust.
• Build and cultivate a high-performing team through coaching, feedback, and celebrating successes.
• Encourage ongoing learning and development within the team to stay ahead in the industry.
• Forge meaningful relationships with local businesses to strengthen branch presence.
• Ensure a strong risk and control environment by following policies and protecting our company and clients.

Education

High school diploma or GED

Job description

JPMorganChase in Walpole, MA is seeking a Branch Manager to lead a dynamic retail banking team, delivering outstanding service and driving deposits and investments growth. You will foster an inviting environment, coach staff, and ensure strong risk controls while representing the Chase brand to clients and local businesses.

The role requires managing branch hours, coaching the team, and embracing Chase values to deliver innovative banking solutions and superior client experiences.