Branch Manager: Growth, Service & Community Leader

Woodforest; Richmond (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Woodforest National Bank in Richmond, Texas seeks a Branch Manager I to lead branch operations with an entrepreneurial mindset. You will own the branch, drive deposits, and foster customer relationships while upholding compliance and service excellence.

You will lead a high‑performing team, coach staff on banking solutions, and partner with community organizations to grow business and enrich the local market.

Qualifications

• Minimum 5 years of progressive banking, sales, or customer service experience and 1 year leadership experience.
• Or a bachelor’s degree and 3 years of progressive banking, sales, or customer service experience.
• Or successful completion of the Branch Manager in Training (MIT) program and a minimum of 6 months of applied MIT experience.

Responsibilities

• Operate the branch as a business owner – driving performance, managing resources, and supporting long‑term growth and profitability.
• Lead with accountability, drive sales goals, and measure results for the team.
• Focus on deposit growth and wealth management referrals; manage branch operations, compliance, security, and expenses.
• Deliver the Woodforest Experience through warm, personalized service and solution-focused interactions.
• Drive client acquisition and deepen relationships, promoting lending solutions and referrals to wealth management.
• Engage with the local community and collaborate with partners to increase branch traffic and connections.

Skills

Leadership

Sales aptitude

Customer service

Interpersonal skills

Technology-savvy

Education

Bachelor's degree in related field

MIT Branch Manager program (completed)

Tools

Core Banking System

CRM software

Job description

Woodforest National Bank in Richmond, Texas seeks a Branch Manager I to lead branch operations with an entrepreneurial mindset. You will own the branch, drive deposits, and foster customer relationships while upholding compliance and service excellence.

You will lead a high‑performing team, coach staff on banking solutions, and partner with community organizations to grow business and enrich the local market.