Branch Manager — Growth, Service & Community Lead

KEMBA Financial Credit Union; Gahanna (OH); Hybrid; USD 85,000 - 115,000; Full time

Benefits offered by this job

Incentives

Remote/hybrid work option

Job summary

KEMBA Financial Credit Union is seeking a Senior Branch Manager to lead a high-performing team focused on sales, service, and operational excellence. This role drives member engagement, community outreach, and cross-department collaboration to deliver exceptional financial care.

Ideal candidates have proven leadership in financial services, strong coaching skills, and the ability to manage bold initiatives in a fast-paced environment.

Qualifications

• Bachelor-level degree or equivalent combination of education and experience.
• Proven management experience in a sales environment.
• Strong track record in financial services and team leadership.

Responsibilities

• Lead branch sales, service, and operations to meet goals.
• Coach and develop associates; perform performance reviews and career development discussions.
• Build community relationships and drive member satisfaction and growth.

Skills

Leadership

Sales performance

Member experience

Operational controls

Communication

Coaching

Community engagement

Education

Undergraduate degree in Business/Finance or related field

Job description

KEMBA Financial Credit Union is seeking a Senior Branch Manager to lead a high-performing team focused on sales, service, and operational excellence. This role drives member engagement, community outreach, and cross-department collaboration to deliver exceptional financial care.

Ideal candidates have proven leadership in financial services, strong coaching skills, and the ability to manage bold initiatives in a fast-paced environment.