Branch Manager: Growth, Ops & Service Leader

Hertz; Pearland (CA); On-site; USD 47,000 - 57,000; Full time

Job summary

Hertz is seeking a Branch Manager I to lead a high-performing team at our California location. You will drive daily operations, ensure exceptional customer service, manage revenue and budgets, and maintain strong vendor relationships to support company objectives.

The role requires strategic planning, staff coaching, and hands-on leadership to meet KPI targets and deliver a positive customer experience across Hertz brands.

Qualifications

• Experience in fast-paced environments with leadership responsibility.
• Knowledge of operations, logistics, and financial disciplines.
• Proficiency in Microsoft Office and data analysis.

Responsibilities

• Develop and manage the annual business plan to ensure profitability.
• Direct reservations, partnerships and revenue strategies.
• Lead staff, coach performance, and ensure high customer service levels.
• Monitor KPI achievement and conduct regular reviews with branch staff.

Skills

Leadership

Customer service

Communication

Sales management

Microsoft Office

Analytical thinking

Team motivation

Education

High school diploma

Associates degree preferred

Tools

Excel

PowerPoint

CRM systems

Job description

Hertz is seeking a Branch Manager I to lead a high-performing team at our California location. You will drive daily operations, ensure exceptional customer service, manage revenue and budgets, and maintain strong vendor relationships to support company objectives.

The role requires strategic planning, staff coaching, and hands-on leadership to meet KPI targets and deliver a positive customer experience across Hertz brands.