Branch Manager: Growth & Customer Experience

PNC Financial Services Group, Inc.; Northern (KY); Hybrid; USD 70,000 - 117,000; Full time

Job summary

PNC Financial Services Group, Inc. is seeking a Branch Manager for the Chagrin Valley area in Ohio. The role leads branch performance, drives revenue, and builds a high performing team in an omni-channel environment.

Responsibilities include coaching staff, managing risk, and delivering a differentiated client experience while ensuring regulatory compliance and strong customer loyalty. Notary Public eligibility is required.

Qualifications

• 3+ years of related experience preferred.
• Notary Public in the applicable state.
• Education: No Degree required.
• Background checks as required by CFPB regulations.

Responsibilities

• Lead all aspects of branch performance and revenue growth.
• Drive customer loyalty through consultative interactions and solutions.
• Manage risk and ensure regulatory compliance across the branch.
• Build and coach a high performing branch team.
• Deliver a differentiated client experience in an omni-channel environment.

Skills

Banking

People Management

Sales Management

Customer Experience

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Branch Manager for the Chagrin Valley area in Ohio. The role leads branch performance, drives revenue, and builds a high performing team in an omni-channel environment.

Responsibilities include coaching staff, managing risk, and delivering a differentiated client experience while ensuring regulatory compliance and strong customer loyalty. Notary Public eligibility is required.