Branch Manager: Growth & Customer Experience

BMO Harris Bank; Ames (IA); On-site; USD 50,000 - 100,000; Full time

Job summary

BMO Harris Bank in Ames, IA seeks a Branch Sales & Service leader to guide staff, delivering exceptional service to customers. You will advise clients on financial products and strategies to meet objectives and identify referrals to other bank groups.

You will also develop a branch plan to maximize growth and wallet share. Ideal candidates typically have 4–6 years of retail banking experience, a post-secondary degree, and strong communication, analytical, and leadership skills.

Qualifications

• Typically 4–6 years of relevant retail banking experience.
• Post-secondary degree required or equivalent.
• Experience supervising or managing teams preferred.

Responsibilities

• Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects.
• Advises customers on products and strategies that meet their financial objectives.
• Identifies and makes referrals to other business groups.
• Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.

Skills

Retail banking knowledge

Leadership

Sales and service

Communication skills

Analytical skills

Education

Post-secondary degree

Job description

BMO Harris Bank in Ames, IA seeks a Branch Sales & Service leader to guide staff, delivering exceptional service to customers. You will advise clients on financial products and strategies to meet objectives and identify referrals to other bank groups.

You will also develop a branch plan to maximize growth and wallet share. Ideal candidates typically have 4–6 years of retail banking experience, a post-secondary degree, and strong communication, analytical, and leadership skills.