Branch Manager - Growth, Coaching & Customer Experience

BMO U.S.; Whitefish Bay (WI); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Job summary

BMO Financial Group is hiring in Wisconsin for a position that leads customer sales and service activity while ensuring regulatory compliance. The role emphasizes coaching staff, building referral networks, and driving branch growth through shared objectives and strategic planning.

The successful candidate will have strong people leadership, deep product knowledge, and the ability to deliver exceptional customer experiences within a complex regulatory framework.

Qualifications

• 4-6 years of relevant experience with supervisory or management experience preferred.
• In-depth knowledge of retail banking products and services.
• Understanding of branch operations, policies, and regulatory requirements.
• Strong communication, collaboration, and analytical skills.
• Experience building business plans and sales strategies.

Responsibilities

• Fosters a culture aligned to BMO purpose and values.
• Develops and executes a branch business plan to maximize growth.
• Conducts sales calls and builds a personal referral network for business development.
• Maintains high-touch relationships with key customers and prospects.

Skills

Verbal & written communication

Collaboration

Analytical problem solving

Influence skills

Data driven decision making

Education

Post-secondary degree in related field

Job description

BMO Financial Group is hiring in Wisconsin for a position that leads customer sales and service activity while ensuring regulatory compliance. The role emphasizes coaching staff, building referral networks, and driving branch growth through shared objectives and strategic planning.

The successful candidate will have strong people leadership, deep product knowledge, and the ability to deliver exceptional customer experiences within a complex regulatory framework.