Branch Manager: Lead Sales & Customer Growth

BMO Harris Bank; Manitowoc (WI); On-site; USD 52,000 - 96,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Job summary

BMO Financial Group in Wisconsin is seeking a branch leader to guide sales and service in delivering superior customer experiences. You will coach staff, develop a local business plan, and drive customer engagement through strategic referrals and product recommendations.

The role emphasizes a strong understanding of retail banking products, regulatory compliance, and the ability to grow wallet share while maintaining exceptional service standards across the branch network.

Qualifications

• Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects.
• Advises customers on products and strategies that meet their financial objectives.
• Identifies and makes referrals to other business groups.

Responsibilities

• Develops and executes a branch business plan to maximize growth and wallet share.
• Conducts sales calls and builds a personal referral network.
• Resolves customer issues using knowledge of bank services and processes.
• Maintains high-touch relationships with key branch customers and prospects.

Skills

Sales calls

Referral network

Customer service

Leadership

Compliance knowledge

Education

Post-secondary degree

Job description

BMO Financial Group in Wisconsin is seeking a branch leader to guide sales and service in delivering superior customer experiences. You will coach staff, develop a local business plan, and drive customer engagement through strategic referrals and product recommendations.

The role emphasizes a strong understanding of retail banking products, regulatory compliance, and the ability to grow wallet share while maintaining exceptional service standards across the branch network.