Branch Manager – English/Spanish

Security Finance; Midvale (UT); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Excellent benefits

Monthly bonus

Community service

Growth opportunities

Training program

Job summary

Security Finance is seeking a hands-on leader to motivate and manage a branch team, serving customers in-person and over the phone in Utah. You will drive loan processing and tax returns while ensuring compliance and accurate cash handling.

The role emphasizes bilingual communication, customer service excellence, and community engagement, with extensive training and bonus potential based on branch performance.

Qualifications

• Bilingual in English and Spanish required.
• Previous management experience.
• Knowledge of state and federal lending regulations.
• Valid driver's license with acceptable record and access to a reliable car.
• Previous finance experience preferred.

Responsibilities

• Develop, lead, train, and manage branch employees.
• Maintain office cash with accuracy and security.
• Meet goals while providing outstanding customer service.
• Ensure prompt and accurate completion of loan processes and income tax returns.
• Maintain reporting and minimize delinquent debt through collection activities.
• Maintain compliance with lending regulations and company policies.

Skills

Bilingual English/Spanish

Management experience

Customer service

Job description

Are you bilingual in English and Spanish? Do you go above and beyond to motivate a team to achieve goals? Are you ready to share the joy of assisting customers as a hands-on leader of an enthusiastic team?

You’re the connection between the branch, the community, and the customers. You’ll be the one who helps customers, over the phone and in-person, when they have a financial need.

Security Finance has been a leader in the financial services industry since 1955, and proudly provides installment loans and income tax preparation to the communities where we operate. At Security Finance, it’s about being good members of our community, helping neighbors in times of need and treating customers with the respect they deserve.

You’ll know you are successful when you:

• Develop, lead, train, and manage branch employees.
• Maintain office cash with accuracy and security.
• Meet goals while providing outstanding customer service.
• Ensure prompt and accurate completion of the loan process and income tax returns.
• Maintain reporting and minimize delinquent debt through collection activities.
• Maintain compliance with state and federal lending regulations and Company policies and procedures.

Keep in mind that we provide:

• An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
• Monthly Bonus Potential – You have the ability to earn a monthly bonus when your team meets your branch goals!
• Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions and more.
• Growth Potential – We believe in fostering our employees’ talents and providing a pathway for their individual career story.
• TOP-of-the-line training that includes hands-on training, online training, and new hire class orientation. We are committed to helping you build a solid foundation and do your job to the best of your abilities.

You could be a great addition if you have:

• Previous management experience.
• Previous customer service experience.
• The ability to fluently communicate in English and Spanish.
• Knowledge of state and federal lending regulations.
• A valid state driver’s license, with an acceptable driver’s record.
• Access to a reliable automobile for use on a daily basis.
• Previous finance experience.

This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be evaluated and will not automatically disqualify the candidate.