Branch Manager

N C Machinery Co. in; Tukwila (WA); On-site; USD 131,000 - 160,000; Full time

Benefits offered by this job

401k with company match

Vision insurance

Life/AD&D & Disability insurance

Employee assistance program

Quarterly recognition cash program

Credit union membership

Career growth opportunities

Seniority bonus

Employee referral bonus

Job summary

Harnish Group Inc. in Tukwila, WA seeks a senior operations leader to guide our branch team and deliver value through strong product and service offerings.

You will oversee overall branch operations, ensure assets are well maintained, and drive profitability for ownership. Key responsibilities include managing branch personnel, promoting our products, meeting sales growth in Parts and Service, and coordinating with the Sales Team.

Qualifications

• Minimum of five years managerial or supervisory experience.
• Strong leadership skills and ability to motivate staff.
• Proficient in Microsoft Office.

Responsibilities

• Manage branch personnel while promoting products and services to customers; maintain strong customer relationships.
• Meet sales growth in Parts and Service; coordinate customer calls with Sales Team monthly; address service issues promptly.
• Assign workloads, manage expenses, and set direction for staff to ensure high-quality service.
• Understand budgets, analyze branch financial data, and maintain operational metrics.
• Direct and delegate staff and maintain accountability.

Skills

Leadership

Staff motivation

Budget analysis

Operations management

Tools

MS Office

Job description

In this position, you will provide central/focused leadership at our Tukwila, WA Branch and be responsible for making the operations of the branch team function. You will be developing a customer orientated organization that produces good value in terms of product and services. In this position, you will manage the operations of the business to achieve the best possible return on investment for the ownership and be responsible for overall branch operations and in charge of the utilization and maintenance of all company operational assets and property to ensure they are protected and kept in good working condition.

Key Responsibilities:

• Manage branch personnel while promoting our products and services to our valued customers. Ensure strong relationships are maintained with our customers.
• Responsible for meeting sales growth in the Parts and Service Department and coordinating customer calls with our Sales Team monthly. Ensure customer service issues are addressed promptly with a positive outcome.
• Assign workloads, manage expense hours, and establish clear direction for your staff to ensure timely, efficient, and high-quality service to our customers.
• Ability to understand budgets, analyze branch financial data, and maintain operational metrics.
• Ability to direct and delegate staff and establish and maintain accountability.

Qualifications:

• A minimum of five years or more managerial or supervisory experience.
• Strong leadership skills with the ability to positively motivate staff.
• Ability to work on Microsoft Office products essential.

Employee Benefits:

We offer a competitive benefits package that includes an annual salary from $130,700.00 to $159,700.00 per year.

• Retirement: 401k w/ Company Match and Profit Sharing
• Vision Insurance: VSP Vision Insurance
• Insurance: Company Paid Life, AD&D & Disability Insurance
• Guidance Resources: Employee Assistance Program
• Rewards: Quarterly Employee Recognition Cash Program
• Financial Access: Credit Union Membership is available
• Growth/Stability: Career Growth Opportunities within a 4 th Generation Family owned Company for over 96 years
• Tenure: Seniority Bonus, starting at 5+ years
• Talent Referral Program: Employee Referral Bonus

Harnish Group Inc.is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, T&E Power Systems, SITECH Northwest Inc., representing Caterpillar and other manufacturers. A family owned and managed company since 1929 with over 1200 employees, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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