Branch Manager

Guadalupe Credit Union Inc.; Taos (NM); On-site; USD 66,350 - 81,095; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Guadalupe Credit Union Inc. in Taos, NM is seeking a Branch Manager to lead and support staff. Responsibilities include overseeing daily operations, coaching employees, managing hiring and training processes, and ensuring high-quality service standards. Ideal candidates should have 3-5 years of management experience, preferably in financial institutions, alongside relevant education, and bilingual skills in Spanish and English are preferred. A comprehensive benefits package is offered.

Qualifications

• Minimum 3–5 years in a management or leadership role.
• Financial institution experience preferred.
• Bilingual in Spanish and English is preferred.

Responsibilities

• Lead and support branch staff in daily operations.
• Ensure employees have the skills for their roles.
• Oversee hiring, training, and performance monitoring.
• Provide guidance to maintain service and operational standards.

Skills

Leadership

Management

Coaching

Bilingual (Spanish and English)

Education

Associate degree or equivalent training

Job description

Branch Manager

Location: On-site in Taos, NM

Status: Full-Time (40 hours/week)

Starting Salary: $73,723

Guadalupe Credit Union is looking for a Branch Manager to join our team! In this role, you’ll lead and support branch staff in daily operations, ensure employees have the skills and knowledge required for their roles and for advancement, work with staff to identify solutions, think creatively, and approach situations from different perspectives, oversee hiring, training, scheduling, and monitoring branch performance, and provide ongoing guidance and direction to maintain consistent service and operational standards.

GCU offers a comprehensive benefits package to support your overall well-being.

Key Responsibilities

• Provide professional, timely, and accurate service to all members and employees.
• Maintain a cohesive, highly trained, and motivated staff to provide financially empowering service. Effectively coach staff to positive outcomes. Conduct timely performance reviews.
• Review monthly production of the branch to ensure appropriate results are attained.
• Engage with staff in all areas of the branch to be able to provide constructive feedback on their performance.
• Ensure all duties for the branch are being completed properly and timely.
• Delegate and set productivity goals for staff that ensure the delivery of internal or external service that provides financial empowerment and balances the best interests of the credit union and the membership. Hold staff accountable to achieve these goals through effective coaching.

Requirements

• Experience: Minimum 3–5 years in a management or leadership role required; financial institution experience preferred.
• Education: (1) Associate degree, or (2) completion of a specialized certification or licensing program, or (3) specialized training or apprenticeship program.

Bilingual in Spanish and English is preferred.

Physical Requirements

While performing the duties of this job, the employee is regularly required to hear and speak. The role involves prolonged periods of sitting, as well as standing and walking, with occasional bending, kneeling, reaching, and crouching. Filing and lifting of items up to 20 pounds may be required on an occasional basis.

Guadalupe Credit Union is an Equal Opportunity Employer and a Drug-Free workplace (background checks and drug screening conducted).